Marcus Yap

As the founder and lead designer/craftsman of Marcuse Woodworks, I am dedicated to crafting high-quality, custom furniture and woodworking pieces that are tailored to each client's unique vision and needs. With a passion for design and an unwavering commitment to craftsmanship, I take a hands-on approach to every project, ensuring that each piece is created with precision, care, and attention to detail. From concept to completion, I work closely with clients to understand their specific needs and preferences, and to ensure that the final product exceeds their expectations. With a deep appreciation for the natural beauty of wood and a commitment to sustainable and ethical sourcing practices, I use only the highest quality materials and finishes in all of my creations.

Led the end-to-end development of new ergonomic products, from concept ideation to market launch Spearheaded sourcing, sampling, prototyping, and production processes to ensure seamless execution Established and maintained strategic factory partnerships to improve product quality and lead-time reliability Drove cost-reduction initiatives through supplier negotiation, material optimization, and efficient production planning Collaborated cross-functionally with design and engineering teams to enhance product ergonomics and user experience Executed hands-on problem solving to identify and resolve technical, design, and manufacturing challenges Optimized sampling and prototyping cycles to accelerate product readiness and reduce time-to-market Strengthened warranty management systems to ensure long-term product reliability and customer satisfaction Improved delivery workflows and communication pipelines between factories and internal teams, increasing operational efficiency

- Played a pivotal role in the ideation and innovation of new product concepts, transforming ideas into fully functional prototypes that later advanced to mass production. -part of the development cycle from conceptualization through to technical drawings, mock-ups, and R&D, ensuring designs met both ergonomic and technical specifications. -the creation of Hexon and Vesby, two of Ergotune's flagship products, driving their successful transition from prototype to market-ready solutions. which has achieved Patent pending status -Spearheaded the creation of accessories to match the flagship products -Utilized CAD software, Hands on mock-up and prototyping, 3D printers and laser engravers for precision technical drawings and efficient prototype iteration, ensuring high-quality production standards. -Contributed to research and development efforts to enhance ergonomics, functionality, and user experience in the final products. -Demonstrated strong problem-solving skills and creativity in overcoming technical challenges and optimizing production processes.

As a Sales Associate at Grey and Sanders, I am responsible for driving sales and providing exceptional customer service to clients. My role involves building strong relationships with potential and existing clients through various sales channels, such as social media, events, and referrals. I work closely with clients to understand their needs and preferences and offer customized solutions, including explaining customization options and guiding them through the design and purchase process. Throughout the sales process, I provide product information, prepare quotes, negotiate terms, and close sales. To ensure a seamless and successful delivery and installation process for each project, I work closely with our design team. I also have good knowledge of different types of woods and their characteristics, which enables me to provide informed recommendations to clients and ensure that each piece of furniture is crafted from the most suitable wood. Additionally, I stay up-to-date with the latest design and industry trends to provide informed recommendations to clients.

As a Sergeant in the SAF Transport Formation, I am responsible for leading and managing a team of soldiers in the transportation of personnel, equipment, and supplies. My role involves overseeing the planning, coordination, and execution of transport operations, as well as ensuring that the vehicles and equipment are maintained and ready for deployment at all times. I lead by example and take a hands-on approach to training, mentoring, and developing my team members to ensure they have the skills, knowledge, and confidence to perform their duties to the highest standards. I also work closely with my superiors to ensure that operational goals are met, and that the transport team is always ready to respond to any situation. My responsibilities include conducting regular vehicle and equipment checks, managing the scheduling of vehicle maintenance and repairs, and ensuring that all vehicles are operated in compliance with safety regulations and best practices. I also conduct regular training sessions for my team members to ensure that they are proficient in vehicle handling, convoy procedures, and emergency response protocols.