Marcus Vinicius Charles

Gerente de Desenvolvimento de Sistemas com sólida experiência em liderança de equipes técnicas, gestão de projetos complexos e entrega de soluções digitais . Atuação na transformação de processos de TI, promovendo inovação, eficiência operacional e alinhamento estratégico entre tecnologia e negócios. Com forte foco em resultados, coordeno iniciativas de desenvolvimento ágil focados em emissão de seguros de automóvel , sustentação e integração de plataformas, sempre priorizando a qualidade, segurança e experiência do usuário. Trabalho em parceria com áreas multifuncionais para garantir entregas que agreguem valor ao negócio, utilizando metodologias como Scrum, Waterfall, Híbrido e DevOps. Trabalho também com gerenciamento de programas e de projetos.

Coordenador de sistemas , sendo responsável por squads de desenvolvimento de sistemas abordando os temas de Emissão de Seguros de Automóvel, Seguros Patrimoniais e Residenciais, BPM, RPA, Qualidade entre outros temas. Squads mistas compostas de funcionários, terceiros e contratados sob demanda. Gestão de orçamentos CAPEX/OPEX, gestão de equipes promovendo feedbacks e avaliação de desempenho. Tecnologias envolvidas, UIPAth, IBM BPM, APIs, GCP, Java, Angular, Progress, SQL Server, entre outras.

Coordinator of a team with project analysts, leading the team as functional leader and as business partner between business area and IT team, reporting progress, managing risk , scope, budget and issues since design thought warranty. Responsible to guarantee quality deliver (tests and UAT). Responsible to translate business needs through system solutions, technician or processes. Portfolio management aligned with strategic plan. Backlog and project pipeline management according with leadership prioritization. Responsible for managing incidents and problems and all IT budget (~3.5MM / year) Responsible for guarantee the best model to conduct the projects, PMIs practices or Scrum/Squads. Responsible for monitoring projects ROIs.

IT business partner. Prioritization of project portfolio and all demands from the business areas. Implementation and ongoing of “capital bonds” ERP of a new company from Porto Seguro holding – PORTOCAP Member of Porto Seguro at FENACAP – Capital bonds National Confederation as delegate in Systems and Technology committee. Leader of multiskilling projects involving system developing and infrastructure. Project leader from Porto Seguro Consorcios.

PMO consultant in Mapfre Insurance and Bank of Brazil M&A acting leading car insurance business area, controlling and managing project and business risk due to merge between these two insurance companies. Responsible for definition of the business model after the merge. Project management for a new Call center in Alphaville Executive report of control and projects evolution. Interface between business areas, IT teams and India delivery center. Functional specification, effort estimating and prioritization of change requests during ongoing phase of EMP - Emerging Markets Platform (global project) at Zurich Insurance of Brazil on car and households BUs. PMO on Itau Unibanco bank project to create and deploy user acceptance environment dedicated to each bank BU.

Project management according to PMI practices. Viable economic and financial analysis of projects together with the internal business areas. Building/developing internal IT teams and Clients relationships. Analysis, research and survey of business proposals. Analysis of IT cost budget management with the internal business areas. Projects management’s prioritization according to internal business area’s demand. Projects control and updates with software’s internal and external factories. Systems analysis of the survey’s impacts on evolutional maintenance. Budget Management and Control according to requirements. Systems development using such as UML and RUP. Acting in several internal areas – car Centers, car policies issues, car insurance product and financial area.