Marcus Tan

• Develop new business opportunities by actively identifying and acquiring prospective clients across targeted industries. • Build and maintain strong, long-term relationships with key customers to enhance customer retention and business growth. • Understand client operational requirements and recommend suitable telecommunications solutions aligned with business objectives. • Negotiate commercial terms, contracts, and service agreements to maximize profitability and ensure mutually beneficial partnerships. • Collaborate closely with Sales, Technical, Operations, and Customer Support teams to ensure seamless service delivery and customer satisfaction. • Monitor account performance and proactively resolve customer concerns to maintain high service standards and strengthen client confidence. • Stay updated on telecommunications industry trends, market developments, products, and competitor activities to identify strategic business opportunities. • Identify upselling, cross-selling, and account expansion opportunities within existing and prospective customer portfolios. • Prepare regular account performance reports, sales forecasts, pipeline updates, and customer feedback analysis for management review. • Support strategic planning initiatives and contribute to overall revenue growth and market expansion objectives. Leadership & Business Contributions • Act as the primary liaison between customers and internal stakeholders to ensure effective communication and service excellence. • Contribute to customer engagement initiatives that strengthen business partnerships and improve overall customer experience. • Support cross-functional collaboration to enhance operational efficiency and successful project execution.

- Plan and strategise to ensure meet monthly sales target and annual target - Provide Multi-funtion printer & IT Soulution and after sales services, attending customer comments and feedbacks - Develop relationships and existing and new prospective customer - Maintaining 25 accounts with key stakeholders in Manufacturing, Automobile, HCPs, Property and Financial Institutions. -Regional cross-functional business unit collaboration with Engineering, Operations, Finance, Logistics, Marketing and Support teams.

- Provide consultation services of lighting to customer - Plan and strategise to ensure meet monthly sales target - Provide after sales services, attending customer comments and feedbacks - Develop relationships and existing and new prospective customer - Identifying customer requirements, follow up customer enquiries and closing deal - Prepare weekly and monthly report

- Assess clients’ needs and present suitable promoted products - Present medical product to provide high quality of sales / product detailing. - Communicate with and persuade targeted pharmacy to prescribe our products utilizing effective selling skills and product value - To maintain good customer relationships and close contacts - Respond to client needs and complaints regarding products and services in a timely and professional manner to ensure their commitment to the Company’s business. - Follow up on aging payment and collection - Plan and manage weekly work schedules