Marcus Chen

Public Sector Sales Account Manager serving the Singapore Central Government providing enterprise class Data protection solutions to ensure data availability and protection

Responsible for Building and maintaining NCS’s strategic relationship with Defence Science & Technology Agency (DSTA) Programme Centres for corporate IT, generating and driving revenue and margin through the sales of Systems Storage, Security Infrastructure and other professional services to DSTA and its other related agencies.

Responsible for driving solution sales with focus on IXIX Distribution – Network & Security BU Portfolio. Participated in IXIX Distribution Pioneer Case study – conversion from Product Manager to Business Development Manager (June 2014 to December 2014) Proven results included doubling overall company GP profitability% ,Increase in Project Pipeline Revenue and increased vendor engagements with various vendors by working with channels and endusers to increase business synergy.

Responsible for establishing initial support and sales structure for new product acquisitions for brands – Aerohive and Brocade. Responsible for devising Go-To-Market strategies for Fortinet , Aerohive and Brocade. Job Scope included : • Inventory Planning – Regular indentation of stocking inventory , identification of fast/slow moving SKUs, planning of marketing activities to move slow-moving products. • Vendor Management – Regularly engaged vendors in Project management (Commercial Enterprise and Government). Collaborated with Vendors to develop new partnerships and groomed existing reseller partner accounts. • Partner Engagements – Supported Account Managers with regular partner visits to gain mindshare for product portfolio,build rapport and confidence in partners to create awareness on engaging Enduser Opportunities. • Sales Revenue & Margin – Ensured good profitability and stable product margins through good product management practices and vendor management. Regularly received Performance Excellence Awards for over-achieving set sales targets. • Internal Marketing / Pre & Post sales Liaisons – Worked closely with Marcom, Pre and Post Sales teams to ensure Marketing promotions are pushed down, customer technical engagements are prepared.

Responsible for creating and driving Go-To-Market plans to increase revenue and product market share. In charge of driving outbound product and marketing strategies and programs, Proficient in conducting and coordinating product presentations, sales enablement workshops to channel partners and enduser opportunities. Managed content development for sales training to EGUARDIAN field sales force and channel partners. Established external relationships with key customers and channel partners to use as an external sounding board for product marketing efforts • Best Product Manager of the year 2009 ( Awarded by McAfee) • Assisted the company in securing full Distributorship of McAfee security solutions suite in 2010.