Marcos Dias
Customer Service Supervisor
Brazil
Belo Horizonte
Consumer Services
Contact Centers, Telemarketing, Intrapersonal Skills, Administration, User Personas, Report Preparation, Logistics Management, Resolving Issues, Guarantees, Image Archiving, Contact Center Consulting, Administrative Processes, Customer Service Operations, ISO 9001, Pre-Sales Technical Consulting, Christian Theology, Voice of the Customer, Pre/Post Sales Engineers, Training, Converter
Experience

Customer Service Supervisor
SUPERVISIONAR EQUIPE DE ATENDIMENTO AO CLIENTE, REALIZAR A LOGISTICA DE ATENDIMENTO DOS TECNICOS EM CAMPO. SUPERVISIONAR A EQUIPE DE VENDAS DE TELEMARKETING E RUA.

Operador CFTV, auxiliar logistica
Operação de CFTV, logistica a e serviços administrativos.

Commercial Manager
Gerenciar setor comercial da empresa, responsável pelos canais de venda, cálculo de comissões, criação de estratégia de vendas e negociações com parcerias, gestão do pós venda e setor de qualidade da empresa garantindo a satisfação do cliente e permanência na base.

Commercial Supervisor
Supervisionar lojas no atendimento e vendas. Supervisionar equipe de vendas externas e canal digital. Elaborar relatórios, executar treinamentos.

Logistics Assistant
Operar camera CFTV, liderar equipe de logistica, serviços administrativos.
Education
Marcos Dias's Contact Information
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