Marcos B

Key Accounts / Business development

Leading the sales department, overseeing activities of the junior and senior professionals and monitoring performance. Developed weekly/monthly/annual and seasonal sales targets for the department, examining growth opportunities, enabling sales improvements, product mix development, and taking responsibility for the department’s performance.

Development of production processes and feed-stock. Controlling and purchases. New products development and improvements.

Used SAP as a primary source of information, to input and export data to manage and implement production improvements in a daily basis. Kept track of quality, quantity, stock levels, delivery times, transport costs and eficiency using CRM and reporting tools such as excel. Lean manufacturing system of production, ERP,Six Sigma, FIFO, WMS implementation.

Organize the routine of an retail store Customer Service After Sales

Development of a production process in a small company situated in Aluminio Sao Paulo Brasil, which resulted in a considerate decrease in the scrap, and human handling. This project was based in developing a tool capable of handling parts in process avoiding direct human contact and improving the quality of the material. The tool was developed in a year-long period and was approved by the company, which implemented the use of it right away. This particular project was presented as a Course Conclusion Step and was rewarded with a 9,4 points in our grade.