marco di lecce

I carried out the duties of a promoter and entertainer to pay my taxes degree. I worked for Nivea Men and Canon Italy, in some shopping centers in the province of Milan and Monza. In these promotional activities, I took care to explain to passers offers regarding certain products, to record short videos of Christmas greetings and to recruit people to make them play table football.

During the Internship experience, for the first time, I had the opportunity to observe the dynamics and procedures in Human Resource Management on the inside of a Social Cooperative. I joined the Head of Training in the use of Aeris' educational tools. I have witnessed a series of interviews conducted by the Head of Recruitment; in addition, I have participated in the process of rating the skills of Aeris' personnel employed, and in the realization of a questionnaire, which had its purpose in the evaluation of satisfaction towards the training process, to which Aeris' employees had been subjected.

* Whitin the Training Department, that represents one of the three businesses of the company, my duties are: * Inside Sales: getting in touch with other companies in order to promote our training courses and convice them to sign up their employees * Customer Service: replying to clients logistic and technical questions about our training courses * Training:: logistic management of training courses that involve teachers planning, classrooms management, clients subscription in our system, relationships with hotels and with our material suppliers.

I had to get in touch with Compass and Fastweb’s customers. In the first case I had to introduce them the new offers about low-interest loans; in the case of Fastweb, I had to describe to the customers the new offers about mobile phones.

* Inside the Sales Support Office, my main responsibilities are: * Supporting the sales team with the quote preparation/elaboration for both MSC and Product Assurance. * Drafting of Contracts/Standard Agreements * Quotation of the Re-Certification cycle. * Check and assimilation of the Purchase Orders * Supporting Sales Representatives during sales visits.

* Whitin the HSEQ Department my duties were: * Conceptualization and definition in SAP of the competence matrix regarding all Bayer MaterialScience Srl Filago employees, with the purpose of improving the Training management. system LSO (Learning Solutions). * Presentation of the competence matrix during the ISO 9001 audit with DQS. * Training to other employees about the new competence matrix system. * Assessment of the Work-Related Stress Risk. * Participation to several Behaviour-Based Safety meetings with a BBS expert and the HSEQ Manager. * Data collection and presentation of the employees perceived risk about their tasks. * Implementation and definition of the new Operative Procedure regarding the Training Management whitin the Filago site.

I have gained knowledge about the management of databases using Access and MySQL, websites programming using HTML and ASP and the construction of executable through Visual Basic.

I had the opportunity to acquire knowledge in different areas of Psychology, including Social Psychology, Clinical Psychology, and Development Psychology, with particular attention to Industrial and Organizational Psychology. Thesis: "Networking as a success factor in organizational career"; inside of it I have processed the concept of Networking, as incident to the individual ability to develop and maintain a network of connections with other people, especially by analyzing its proactive component. In writing other concepts were also treated, such as Mentoring and Career Success, both in relation to Networking.