Marco Dal Bon

Account Manager Assistant - Key Responsibilities & Contributions: - Collaborate closely with Account Managers to ensure seamless client engagement and operational efficiency - Deliver expert consultancy and managed technical support requests, ensuring timely and effective solutions - Prepare tailored quotations and coordinated Service Orders for on-site interventions - Oversee delivery timelines, ensuring punctual execution and client satisfaction - Draft and finalize detailed documentation and end-of-service reports - Client visits to strengthen relationships and align on project goals Product Owner - Key Responsibilities & Goals: - Manage the Product Backlog and defined clear, actionable user stories - Prioritize features based on customer value and market needs - Collaborate closely with the development team to clarify requirements and provide continuous feedback - Engage with stakeholders to gather input and align expectations - Verify and accept completed work from the development team - Define the product launch timeline, including planning for field test installations - Assess installation costs and required competencies to support integration into upcoming projects - Determine the product’s selling price for inclusion in the product catalogue

I carried out my thesis work on the design of a double cableway system aimed at modernization including integrated rescue. Abstract: The ropeway transport sector has long been governed by established regulations and supported by a specialized body of literature developed over the past century by a few distinguished experts. However, the recent expansion of ropeway systems beyond mountainous areas into urban environments has highlighted the need to update these regulations to address diverse design conditions and objectives. Technological innovation has also introduced modern solutions that, while adhering to core design principles, offer opportunities for regulatory evolution and sectoral growth. Calculation methods have significantly evolved: the traditional study of ropes based on catenary and parabolic models has shifted from manual calculations to advanced software tools. Among these, the S.I.F. (Software Impianti a Fune) enables analytical catenary calculations, enhancing design reliability by treating line supports as anchoring points and computing each span using classical formulas. More recently, finite element modeling software has pushed the technological frontier further, allowing precise simulations of rope behavior at every point in the system, including support rollers and under various load and weather conditions. This master’s thesis proposes the design of a ropeway system using the S.I.F. software to modernize an existing bicable aerial tramway. The project introduces innovative, regulation-compliant solutions aimed at transforming the current installation into an “integrated rescue” system. This concept, still scarcely regulated in Italy but already present in EU standards, allows for passenger recovery in the event of a malfunction without resorting to traditional rescue operations—thus establishing a new approach to reliability and safety in the ropeway sector.

Curricular internship conducted at LEITNER SpA Customer Service office in Leini (TO). I have followed the general revision work of the Funivie Marmolada vehicles, supporting the project management and constantly interfacing with the customer service department and the revision workshop, acquiring technical skills in the ropeway systems, mechanical processing, and management skills in terms of work coordination.

Mathematics and Physics tutoring activity to middle and high school students. Weekly/monthly commitment.

Developed soft-skills to establish relationships with clients, meet deadlines and schedules. Planning and organization of the work, commitment for long-term projects, negotiation, and agreements of common terms. Web presence as @emmegraphic Clients include AEK Athens BC & Macron Sport, Kappa Sport, Avery Dennison, CE Sabadell & Hummel Sport, and more.

Journalistic collaborator at "Il Canavese" newspaper office. Drafting of articles, conducting interviews and surveys, with both individual work and teamwork. Communication with superiors, meeting deadlines and tasks.

Specialization in Transportation Systems, including: - Mechanical design and electrical traction of rail vehicles - Rail, underground, and ropeways transport systems - Instrumentation and control in transport systems Thesis work carried out on the design of a double cableway system aimed at modernization including integrated rescue.

Thesis activity carried out on the study of degradation phenomena of eutectoid steel ropes.