Marcin Szynal

Joined Hakbah when we were just getting started — about 100,000 users and huuuge ambition. Fast forward to today: we’ve grown to over 1.3 million users, scaled our systems (and our caffeine intake), and turned big fintech dream into real-world impact. As VPE, I’ve led the engineering part through rapid growth, building and optimising our tech, building the Team, and processes to keep up with — and drive — explosive growth. Hakbah is now a leading name in digital savings in the Kingdom, and I’m proud to have helped engineer that success — quite literally.

- Lead Developer in the Experience Division, driving successful projects and fostering innovation. - expertise in designing, maintaining, and developing cutting-edge fintech applications for optimal user experience. - proven hands-on proficiency in Angular and Azure DevOps, ensuring efficient and streamlined development processes. - actively contribute to creating and implementing a comprehensive technological roadmap

- successfully built and led an exceptional Tech Team comprising top talents from UAE and abroad. - architectured a robust e-commerce platform with an extensive range of 5000+ categories, catering to diverse customer needs. - designed and implemented a comprehensive set of APIs, enabling seamless integration with third-party systems and services. - conducted IT training programs for heads of various departments such as Sales, Customer Service, and Marketing, enhancing their technical knowledge and capabilities. - actively participated in product development initiatives, collaborating with cross-functional teams to drive innovation and deliver exceptional user experiences. - held responsibility for R&D activities, continually exploring and implementing the latest technologies and analytical tools to enhance platform performance and efficiency.

- analyzed clients' requirements and personally crafted comprehensive IT blueprints, translating their vision into actionable plans. - strategically planned and executed project development, leveraging in-depth research findings and collaborating closely with clients to align with their budgetary goals. - took a hands-on approach in leading end-to-end product development, carefully guiding the selection of suitable technologies for both backend and frontend components. - personally orchestrated seamless integration with various online payment providers, CRM systems, and other essential platforms, enhancing business operations and customer experiences. - demonstrated proficiency in cloud server management, actively ensuring the reliability and security of the IT infrastructure to support efficient operations under my guidance.

Eurocoffee is the official Lavazza SPA distributor in the UAE and the leading coffee supplier in Dubai and Abu Dhabi. The task was to analyze company requirements and create a tailored, web-based ERP system that would link all of Eurocoffee’s entities: showroom, warehouse, sales department, and drivers. Main System features: - full sales control: I implemented functionalities such as generating new orders, recurring orders based on contracts, comprehensive access to order history, tracking the most selling products, and notifications for active and passive clients. - marketing capabilities: I developed features for generating offers and creating custom pricing schemas tailored to individual customers' needs. - financial reporting: I designed flexible reporting functionalities that provided comprehensive sales insights, employee productivity analysis, Statement of Account (SOA), reminders for outstanding payments, generation of WPS files for salary transfers, estimation of future income based on registered contracts, and creation of End-of-Day (EOD) sales reports. - warehouse module: I implemented a module that allowed for instant order preparation after approval, including the printing of invoices and Air Way Bills (AWBs), as well as assigning orders to the correct drivers based on geographical regions. - driver module: I created a driver module with GPS position monitoring, providing real-time information such as current speed and device battery level. It also offered complete insights about pending and delivered orders, delivery addresses, and other relevant order details. I successfully delivered the initial version of the ERP system within a 30-day timeframe, following the acceptance of the project brief. Subsequently, I further extended the system's functionalities based on additional requirements and evolving business needs.

PK Properties is a leading real estate agency in Dubai. The task was to create a web-based application to optimise everyday tasks in the office along with creating a website to list existing properties. Main System features: - handling rentals from A-Z: creating bookings, generating tenancy contract, welcome letters, invoices, receipts, rental history, grouping tenants and more. - contract management with prior expiry notification for managers, assigning leads and tasks to Agents - estimating total rental income based on the expenses (commission, DEWA, Internet connection, unexpected maintenance costs) - link with all real estate listing websites (justproperty, propertyfinder, dubizzle etc.)

Founder of e-Care IT services. Main areas of service: - tailored e-commerce solutions and web applications (mostly ERP’s) - providing hosting and maintenance services for software/infrastructure - creating IT strategies (SEM, SEO, infrastructure, 3rd party integrations) Clients from industries such as: - F&B - e-commerce (multi - stores), ERP, Integrations (mostly with Naspers portals through API, XML) - Automotive - Auto Service Centre - e-commerce, ERP, B2B, B2C, booking system for workstations - Education - B2B, internal application implemented in school canteens (estimating price per dish based on the recipe, creating orders to vendors, calculating daily calories ratio, generating reports).

- Mol Progress - Watch officer of the 6400 TEU container vessel. Responsible for conducting navigational watch, safety onboard (SOLAS), conducting safety drills, keeping ships documentation up to date according to company/international regulations, supervising cargo operations. Vessel's route: USA - Japan - Europe - Mol Miracle - Watch officer of the 3000 TEU container vessel. Conducting navigational watch, creating clearance documents and communication prior arrival/departure, managing cargo operations while in port. Supervising and documenting dry-dock maintenance operations (ship ended it’s journey in the dry dock in China). Vessel's route: Asia - Europe

- Julie Delmas - Watch Officer of the 2226 TEU container vessel. Conducting navigational watch, managing cargo operations, responsible for safety onboard (safety drills, SOLAS compliance), preparing prior arrival/departure documents, supervising maintenance works during dry-dock (last 3 weeks of the contract). Vessels route: Europe - West Africa (West Coast)

- graduated with bachelor degree (department of seagoing navigation) - thesis subject: “IT systems in reefer container cargo handling” - as part of the thesis created a Windows application to help monitor reefer containers (frozen/cooled goods), catch irregularities in supply/returns temperatures and create reports in possible small files (slow satellite Internet connection on board of merchant navy vessels). - certified OOW (Officer of the Watch) - allowed to navigate seagoing vessels