marcia peterson

* Built strong customer relationships with Qwest’s global strategic accounts such as: Target Corp., United Airlines, H&R Block, FedEx, etc…. * Identified issues and worked closely with marketing teams to gain their confidence and develop win-win solutions. * Facilitated problem-solving meetings with clients. * Developed and delivered material using Excel spreadsheets, Word documents and PowerPoint presentations. * Consulted and facilitated analysis of client inquires and needs. * Trained in billing and order management in Qwest’s inter and intra region products, services, and systems.

Managed and serviced the Woodbury, Maplewood and St. Paul areas. Built close relationships with key decision-makers, cultivating loyalty above and beyond the sales relationship. Worked independently organizing, tracking, and controlling approximately 50 accounts, while planning and executing numerous sales campaigns. Created presence in community through special events, trade shows, and area meetings. Developed winning cost-benefit sales presentations for executive management of targeted companies. Followed up on all accounts to ensure repeat business and customer satisfaction

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