marcia metroke

Developed portfolio of business and consumer clients for the Portland Main Office. Focus was on developing relationships with businesses, its owners and employees through tailoring financial products and services to meet their needs. Position analyzed financial statements and tax returns for credit decision-making purposes.

Developed and maintained a portfolio of professional and medium-size business clients for a start-up community bank through referrals and cold sale calls. Sold and serviced a full range of bank services including business lines of credit and term loans, cash management services and business checking accounts. Performed financial and profitability analysis for credit decision-making purposes.

Developed a consumer loan program for high net worth and income individuals. Managed and expanded existing and new client relationships through increased consumer loan volume. Analyzed financial statements and tax returns for credit decision-making purposes.

Developed and implemented a consumer loan and sales training program for all branch offices. Analyzed branch consumer loan requests for sound decision-making and compliance with federal and state regulations. Managed and coordinated participation of branch staff in various trade show activities. Developed a new student loan program.

Analyzed and evaluated consumer and commercial loan requests. Tailored loan products and services to specific client needs.

Prospected new business clients and services existing clients in the Portland tri-county area. Focus was on developing relationships with businesses by tailoring financial products and services to meet client needs. Position analyzed financial statements and tax returns for credit decision-making, collected and restructured existing loans, and interfaced with other lines of KeyBank businesses to cross-sell other products and services. High level of client retention achieved through excellent client services.

Managed downtown Portland branch of 12 employees including 3 sales officers. Expanded and managed a portfolio of existing clients through persistent sales and marketing of private banking and business banking products and services. Trained operations and sales staff in providing excellent client services.

Developed and implemented office-wide sales training and program for selling various accounting and consulting services. Performed direct marketing of firm's services to potential clients through referrals from a professional services network of accountants, attorneys, bankers and clients. Streamlined proposal process including a new proposal format which improved sales to prospective clients.

Developed and managed a large portfolio of business and individual clients through an aggressive sales program and exceptional client services. Supervised 2 new account positions.

Act as primary point of contact to deliver financial solutions for affluent clients. Utilize relationship development techniques to manage and grow client portfolio, including targeted sales calls, profiling, building referral sources and community visibility. Work with key business partners in branches, investments, trust and other divisions within U.S. Bank. Apply credit policy, including structuring and pricing credit, in compliance with regulatory requirements and bank policies and procedures. Handle day-to-day client transactions and problem resolution.

Attended various banking and sales related courses.