Marcelo Mello

Technical leadership of the monitoring sector, using Zabbix as the main tool. I work on maintaining the environment, innovation, and continuous pursuit of improvements in product performance, security, and reliability. I contribute to reducing incident response time (MTTR), increasing service availability, greater operational efficiency, and new project opportunities for the company. Main responsibilities: - I plan, architect, and implement monitoring solutions for internal and external clients, not limited to the IT area. - Integration of Zabbix with various platforms (internal and external). - Creation and standardization of monitoring models, templates, and asset organization. - Improvement in data visualization through strategic dashboards (executive and technical) using Grafana and customized reports. - Validation of server performance and implementation of adjustments for optimization. - Definition and application of security best practices in the monitoring environment. - Development of technical documentation and procedures. - Support to the Operations team in handling incidents identified by Zabbix. I contribute to making monitoring essential for proactivity and transforming data into strategic insights for intelligent decision-making. My skills include DevOps and SRE practices.

Customer service, configurations and adjustments of monitoring through the Zabbix platform, development of templates and customized monitoring for the customer, configuration of Zabbix Proxy servers using Oracle Linux, Docker and Jenkins. Integration between platforms through APIs, development of dashboards to visualize and monitor the environment for the client using Grafana. Customer service, configurations and adjustments of monitoring through the Zabbix platform, development of templates and customized monitoring for the client, configuration of Zabbix servers Proxy using Oracle Linux, Docker and Jenkins. Integration between platforms through APIs, development of dashboards for visualizing and monitoring the environment for the client using Grafana.

Experience in customer service, knowledge of the Office suite and office routines, basic knowledge of Huawei and Juniper equipment, intermediate knowledge of networks and management systems – Mikrotik and Ubiquiti, intermediate knowledge of VoIP telephony, knowledge of real-time monitoring platforms : The Dude, Zabbix and CCTV, basic knowledge in server maintenance and virtualization, intermediate knowledge in hardware maintenance, configuration and maintenance of Telecommunications equipment, infrastructure configuration and maintenance, development of reports for management. Experience in customer service , knowledge of the Office suite and office routines, basic knowledge of Huawei and Juniper equipment, intermediate knowledge of networks and management systems – Mikrotik and Ubiquiti, intermediate knowledge of VoIP telephony, knowledge of real-time monitoring platforms: The Dude, Zabbix and CCTV, basic knowledge in server maintenance and virtualization, intermediate knowledge in hardware maintenance, configuration and maintenance of Telecommunications equipment, infrastructure configuration and maintenance, development of reports for management.