Marcelo Urrets Zavalía
Gerente Regional de Performance @ Apex America
About
Actualmente trabajo en Apex América como Gerente Regional de Performance. Me considero una persona analítica y pragmática orientada al desarrollo de las personas y su potencial. Con foco en los resultados, la eficiencia y la autonomía propias de un equipo de alto rendimiento. I currently work at Apex America as a Regional Performance Manager. I consider myself an analytical and pragmatic person oriented to developing people and their potential. With focus on the results, efficiency and autonomy of a high performance team.
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Argentina
Outsourcing/Offshoring
Servicios financieros, Gestión de cuentas, Contact Centers, Strategic Planning, Strategic Negotiations, Sales, Customer Satisfaction, Customer Retention, Customer Service Management, Customer Relationship Management (CRM), Business Process Outsourcing (BPO), Customer Loyalty, Management, Customer Experience, Teamwork, Analytical Skills, Customer Service, Microsoft Office, Team Leadership, Leadership
Experience
Gerente Regional de Performance
Apex America
Operations Director
Apex America
Education
University of Cambridge
English
Universidad Empresarial 'Siglo 21'
Administración de Empresas
Marcelo Urrets Zavalía's Contact Information
Phone
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