marcella zaragoza

 Assist department chair, associate department chair, twelve additional faculty, and over twelve graduate students with purchasing, travel arrangements and reimbursements, room reservations, and other daily needs.  Monitor budgets for three cost centers. Keep department chair apprised of issues and make recommendations for reallocation of funds. Edit downloaded budgets to include unprocessed purchases to create a true “as-of-today” budget. Create Journal Entry Requests and SmartSheets for budget transfers; reconcile procurement card purchases to correct cost centers.  Create Purchase Requisitions for computing equipment, laboratory equipment, and capital purchases, including creating capital purchase packets for approval. Purchase equipment for labs, including the biology lab. Conduct research on best vendors/prices for requested items.  Use Campus Solutions to produce course schedules, check enrollments, change student advisors, and run specialized queries as needed.  Design and edit documents in Microsoft Word, Excel, Adobe Acrobat, PowerPoint, and Publisher.

* Organize projects and meetings for Executive Director, Senior Director, and five Associate Directors of the Center for Teaching and Learning Excellence. * Conduct internet research on teaching and learning resources for use in presentations and teaching; investigate solutions for departmental needs. * Monitor budgets, perform budget transfers, and reconcile procurement card statements. * Order books, supplies, equipment and meals.

Managed all front office operations. Initiated computer-based payment and receipt system. Investigated and helped moved clinic toward paperless operations. Supervised and instructed dental hygiene students in front office procedures and use of Dentrix software. Created and managed complex student rotation schedule. Advised students on patient selection and identified patients to fulfill course requirements.

* Calculated and reported hours for payroll for 20+ employees * tracked leave time. Assigned duties to staff * created service tickets and invoices for facility maintenance. Reconciled monthly credit card statements and maintained records. Investigated and resolved billing inaccuracies. Ordered office and facility maintenance supplies, including HVAC, plumbing and electrical. Coordinated and maintained conference rooms * provided troubleshooting and instruction to Michelin personnel on the use of videoconference and audio-visual equipment.

Supervised three employees in the Department of Chemistry main office. Reviewed staff work practices and office efficiency. Assigned work and rearranged assignments as necessary. Reviewed and approved leave requests. Processed bi-weekly payroll and all payroll actions for nearly 200 department personnel, ensuring frequent cost-center changes were made in an accurate and timely fashion. Coordinated hiring efforts for the department, including faculty search.

* Supervised approximately thirty employees on three shifts in a 24/7/365 operation. * Created work schedule and managed and approved time-off requests. Approved and tracked leave time. * Completed payroll data entry. * Provided guidance and discipline to employees. Composed and conducted performance evaluations. * Provided training; enforced and interpreted policies for subordinates. * Gathered and compiled statistical data on employee performance and department disseminations. * Composed and helped develop employee policies and work practices. * Wrote, designed and edited newsletter for ARMA International Greenville Area Chapter. Designed and maintained chapter website.

Managed admissions process for Ph.D. and Masters programs in the School of Computer Science. Monitored students' academic progress and verified graduation eligibility. Represented programs to prospective students. Coordinated recruitment and orientation events.