Marcel Ecke

Technical Manager UC @ Midwich Group plc

About

Most organizations deploying UC and modern workplace technology hit the same wall. The tech is in. The licenses are paid. But the outcomes aren't there. I help fix that.I work with businesses at the point where technology meets reality, helping them move past deployment and into actual adoption. That means understanding where the friction is, making the value visible, and giving the people who own the decisions a clear picture of what good looks like.What I focus on:➡️ Unified Communications & meeting room ➡️ AI @ Work - Copilot, agents and what's actually production-ready➡️ Hybrid work technology and the business case behind it ➡️ Technical enablement for partners and sales teamsI've been in the UC market since 2016. I've watched it move from video conferencing as a luxury to AI-assisted meetings as a baseline expectation. What hasn't changed: the gap between what products promise and what organizations actually get out of it. Closing that gap is what I do.If you work in UC, Modern Workplace or the Microsoft ecosystem and want to connect or exchange perspectives on where the market is heading. I'm always up for that conversation. 📩 Reach out via LinkedIn

Country

Germany

City

Greater Hamburg Area

Industry

Information Technology & Services

Skill

AI @ Work, Demo & Showroom Concepts, Modern Workplace Strategy, Partner Enablement, Go-to-Market, Teamführung, Prozessverbesserung, Technischer Support, Kundenservice, IT-Infrastruktur, Betriebswirtschaft, PCVE, Polycom-Videokonferenzsystem, IT-System Kaufmann, Ticketing-Systeme, Vereinbarungen zum Servicelevel (SLA), Pre-Sales Technical Consulting, Contact Center, Virtual Private Network (VPN), Microsoft Teams Rooms

Experience

Technical Manager UC

Midwich Group plc

2025-7 - Present · 1 yr 3 mos

Hamburg, Deutschland

🔄 New role, same mission. I’m happy to share that, as of today, I’ll be stepping into a new role within Midwich Group plc as Technical Manager UC, joining the team led by Morten Boll. Together with Malte Przybyla, I’ll be focusing on driving the Unified Communications strategy across our group. 👉 Important for all our partners and vendors: The mission stays the same! I will continue to be your point of contact for the DACH region and I’m looking forward to ongoing exchanges on all current topics in the UC space. I’m excited for this next step, for the many exciting topics ahead – and most of all, for continuing to work with all of you! 📩 If you have questions or just want to catch up – feel free to reach out anytime.