Manuel Enrique Gil Celis
Chief of Staff Client Engagement @ BairesDev
About
Ingeniero Industrial especialista en Finanzas y Administración pública, con 7 años de experiencia en Marketing en el sector de Telecomunicaciones y tecnología. Con excelente dominio del inglés, trabajo y liderazgo de equipos, conocimiento en Marca, Producto, Plaza y Promoción, Gestión de proyectos, y manejo de presupuestos, proyecciones, provisiones e inversiones.
Spain
Barcelona
Information Technology & Services
Marketing, Marketing Strategy, Marketing Communications, Digital Marketing, Product Marketing, Marketing Management, Process Improvement, Financial Analysis, Financial Reporting, Managerial Finance, Strategic Financial Planning, Product Design, Mathematics, Leadership, Microsoft Excel, Quality System, Análisis, Business Strategy, Comunicaciones de marketing, Gestión de proyectos
Experience

PREPAID MARKET EXPERT
Bogotá, Distrito Capital, Colombia
Main Role: To lead the profit strategy for new clients in the Prepaid segment (recharge and harvest) Main responsibilities: - Definition of the communication and advertising strategy for the Prepaid Market - 360 Definition for the new clients in the Prepaid Market - Follow-up of important KPIs for new clients: Income, Recharges, Sales, Effectiveness, Average recharge ticket. - Compliance, monitoring, and launch of Projects assigned to the segment. - Monitoring and compliance with Satisfaction rates to the client. - Benchmark of similar products in the prepaid market. - Design strategies for new products and services for the Prepaid segment. - Project planning. - Execution of tactical activities of activation and incentive to the recharge

PRODUCT OWNER SENIOR EXPERIENCE AND PRODUCT
Bogotá, Distrito Capital, Colombia
Main role: To lead the Prepaid Train’s Experience, Product, and Support Cell. Main responsibilities: ✓ To define, structure, design, and launch products, services, and projects being required from the Train. ✓ Compliance, monitoring, and launching of the projects assigned to the segment. ✓ Monitoring, continuous improvement, and Support for failures of the transversal products of the segment. ✓ To define and launch development cells for projects and offers. ✓ To control and correct the incidents that occur in the operation, offers, and projects. ✓ To ensure compliance with the customer’s E2E experience with segment products. ✓ Monitoring and compliance with Customer Satisfaction Indicators.

PREPAID PRODUCT’S PROF. COORDINATOR
Bogotá D.C., Colombia
Main Role: To lead the coordination of the product group from the prepaid segment. Main responsibilities: ✓ To define, structure, and lead the resources assigned to the coordination. ✓ Compliance, monitoring, and launching of the projects assigned to the segment. ✓ To structure and launch the offers from the prepaid segment. ✓ To define and launch development cells for projects and offers. ✓ To control and correct the incidents that occur in the operation, offers, and projects. ✓ Customer service group training. ✓ Monitoring and compliance with the Customer Satisfaction Indicator.

PREPAID MARKETING PROFESSIONAL
Bogotá D.C., Colombia
Main Role: To Ensure the launch of prepaid segment offers. Main responsibilities: ✓ Compliance, monitoring, and launching of the projects assigned to the position ✓ Launch of Prepaid Mobile segment offers. ✓ Customer service group training. ✓ Monitoring and Execution of the resources assigned to the segment for launching the offers.

VAS / CONTENT / APPS PROFESSIONAL
Bogotá D.C., Colombia
Main Role: To establish strategies for the control, monitoring, and launch of the contents and Applications for the mobile segment. Main responsibilities: ✓ Benchmark similar products in the VAS (content and Apps) market. ✓ To control and monitor suppliers, contracts, and budgets. ✓ To structure of strategies for new products and services of VAS (Content and Applications). ✓ To manage the income and expense budgets ✓ Project Planning. ✓ To generate business cases and financial forecasts to support projects, offers, and investments.

MARKETING YOUNG PROFESSIONAL
Bogotá D.C., Colombia
Main role: To control and monitor the Content and Applications’ Budget. Main Responsibilities: ✓ To generate and identify new business opportunities in the application market. ✓ To control and monitor the Income Budget of the area. ✓ To control and monitor the expense (OPEX) and Investments (CAPEX) Budget of the area. ✓ To ensure the monthly payments to the content and application providers. ✓ To generate a Budget forecast for the next periods of the segment.
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