MANU M

✅ Maintained daily follow-ups with key account customers for fresh and food deliveries, ensuring consistent supply chain efficiency. ✅ Coordinated sales efforts with internal departments, including logistics, finance, and merchandising, to streamline operations. ✅ Executed monthly flyer promotions in collaboration with top retail chains, increasing product visibility and promotional reach. ✅ Managed SKU-level product listings and ensured accurate categorization and data integrity across multiple account platforms. ✅ Verified promotional pricing daily, ensuring accurate reflection across sales portals and point-of-sale systems. ✅ Monitored and tracked Local Purchase Orders (LPOs), maintaining meticulous records for audits and reconciliation. ✅ Liaised with the Area Sales Manager to align inventory availability with regional market trends and customer demand. ✅ Organized quarterly asset audits (fridges, displays, food stands) and coordinated brand visibility campaigns in stores. ✅ Implemented real-time issue resolution process for order discrepancies, reducing customer complaints by 30%. ✅ Analyzed monthly sales reports and provided performance insights to drive revenue optimization. ✅ Played a key role in onboarding new key accounts, supporting documentation, pricing structures, and listing formalities. ✅ Assisted in training new coordinators on SAP order entry, LPO handling, and retail compliance procedures. ✅ Developed and maintained promotional calendar trackers to monitor campaign timelines and sales impacts. ✅ Coordinated with marketing and design teams to ensure brand-aligned POS materials were delivered to stores on time.

✅ Managed daily store floor operations, ensuring effective coordination among sales staff and support teams. ✅ Oversaw merchandise arrangement, seasonal product rollouts, and visually appealing displays to enhance the customer shopping experience. ✅ Handled escalated customer concerns and resolved service issues professionally, improving customer satisfaction and retention. ✅ Monitored inventory levels and conducted frequent cycle counts to maintain optimal stock levels and avoid stockouts. ✅ Supervised the floor sales team, delegated daily tasks, and ensured high levels of employee engagement and performance. ✅ Trained new hires on customer service etiquette, company policies, and POS/billing system operations. ✅ Collaborated with the purchase department to communicate fast-moving products and ensure timely stock replenishment. ✅ Analyzed sales trends, peak hours, and customer flow to improve staff scheduling and floor coverage. ✅ Supported billing operations at the cash counter during high-traffic periods, ensuring billing accuracy and fast checkout. ✅ Coordinated in-store festive and promotional events, ensuring proper staffing, merchandising, and customer engagement. ✅ Monitored housekeeping standards and store ambiance to align with brand image and customer expectations. ✅ Played a key role in loss prevention by monitoring staff activities, floor stock, and implementing control procedures. ✅ Assisted in maintaining customer loyalty programs and collecting feedback for continuous service improvement.

✅ Supported senior designers with tasks related to photo editing, layout design, and computer-aided design (CAD). ✅ Managed daily print schedules and prioritized urgent design jobs to meet client and departmental timelines. ✅ Operated digital printing machines and maintained equipment to ensure smooth and uninterrupted production. ✅ Reviewed and proofread final outputs for design accuracy, layout alignment, and print-readiness. ✅ Assisted in color calibration and maintained consistent print quality across various media formats. ✅ Systematically organized digital design files and conducted regular data backups to prevent loss and improve retrieval. ✅ Handled basic troubleshooting of design and printing equipment to reduce downtime and enhance productivity. ✅ Assisted at the cash counter during peak hours, ensuring accurate billing, transaction handling, and customer satisfaction. ✅ Provided customer support for personalized print and embroidery orders, translating their requirements into design briefs. ✅ Maintained stock of print media, ink cartridges, and consumables, and coordinated with vendors for timely replenishment. ✅ Supported the preparation of in-store promotional materials like banners, posters, and custom visuals. ✅ Worked closely with the sales and tailoring department to ensure customer orders met branding and delivery expectations.

✅ Supported daily dispatch of dairy and food products, ensuring timely delivery and route accuracy. ✅ Monitored delivery schedules, coordinated with drivers, and tracked order fulfillment using internal logistics systems. ✅ Ensured optimal product visibility on shelves and display units by maintaining correct planogram compliance. ✅ Conducted daily stock rotation (FIFO) to reduce product expiry losses and maintain freshness. ✅ Assisted in efficient van loading, route planning, and return reconciliation to support field sales operations. ✅ Maintained accurate records of product deliveries, returns, customer signatures, and collections. ✅ Cultivated strong customer relationships by promptly addressing product queries and service concerns. ✅ Reported damaged, expired, or missing items and coordinated timely replacements with warehouse and inventory teams. ✅ Participated in monthly promotional campaigns, executing POS setups, and supporting temporary price reductions (TPR). ✅ Collaborated with sales reps to upsell new products and maximize revenue opportunities during in-store visits. ✅ Helped train new team members on delivery procedures, shelf management, and customer interaction protocols. ✅ Identified and flagged slow-moving SKUs during visits, contributing to inventory planning and promotion alignment. ✅ Maintained vehicle hygiene and ensured correct handling of perishable products per food safety guidelines. ✅ Contributed to customer retention by ensuring consistent service levels and proactive follow-up during peak seasons.

✅ Designed high-quality digital and print marketing materials tailored to diverse client branding and thematic requirements. ✅ Created visually engaging photo album layouts and performed intricate photo retouching and color correction for weddings, engagements, and special events. ✅ Contributed creative design ideas during regular brainstorming sessions, adding innovation to studio offerings. ✅ Successfully managed multiple custom projects from concept to delivery, ensuring on-time completion while meeting artistic standards. ✅ Stayed current with emerging design tools, wedding photography trends, and post-processing techniques to keep outputs fresh and contemporary. ✅ Delivered fully polished albums and digital presentations aligned with client expectations and studio branding. ✅ Supported the photography team by planning album layout direction and assisting in visual storytelling during photoshoots. ✅ Enhanced photo compositions through lighting adjustments, background editing, and facial retouching using tools like Photoshop and Lightroom. ✅ Coordinated directly with clients to understand their preferences and incorporate personal styles into the final design. ✅ Maintained digital archives, organized design templates, and ensured efficient backup and version control systems. ✅ Supported the printing and delivery team to ensure timely album handovers, maintaining quality throughout the production pipeline. ✅ Contributed to the studio’s growth by helping develop a signature visual style recognized by repeat and referral clients.

✅ Developed creative and impactful design concepts based on in-depth client briefs, event themes, and brand guidelines. ✅ Designed high-resolution layouts for customized photo albums, marketing flyers, corporate branding, and promotional materials. ✅ Coordinated with internal teams including printers, developers, and marketing to ensure smooth and timely project execution. ✅ Finalized artwork through careful proofreading, layout adjustments, and print-readiness checks to ensure production quality. ✅ Used advanced design tools such as Adobe Photoshop, Illustrator, and InDesign to produce visually appealing compositions. ✅ Conducted regular trend and competitor research to incorporate modern aesthetics and user-preferred styles into album designs. ✅ Managed multiple design projects simultaneously, meeting tight deadlines without compromising quality. ✅ Received and interpreted client feedback, making professional revisions to align with customer expectations and brand vision. ✅ Supported onboarding of new clients by creating sample albums and demonstrating layout customization capabilities. ✅ Contributed to the design of premium wedding, baby, and travel albums, maintaining artistic consistency across themes. ✅ Ensured color accuracy, print bleed, and resolution standards were met for all output files in coordination with the production unit. ✅ Worked closely with the QA team to resolve post-printing issues and improve template quality. ✅ Maintained an organized design archive and backed up completed projects for reference and reorders.