Mansoor Ahmed

Leading a multi-million technology transformation in the Functions business with 300 engineers and subject matter experts, modernising global data centers for enhanced operational efficiency and increased revenue. Pivoted 75% of applications to a cost-effective cloud value framework, saving $12 million with infrastructure and improving customer satisfaction. Implemented a 3-point strategy, reducing site hiring time by 29%. Achieved a significant attrition reduction to 7% through strategic hiring, upskilling, and agile methods. Fostered university relationships, increasing talent pipeline and graduate recruitment from zero to 24 in the first year.

I implemented a vision to enhance stakeholder service for Functions Business, overseeing a cloud migration strategy with Amazon, Microsoft, and Google. Cost-effective cloud-value framework reduced costs by 40%, embedding a FinOps function. The rollout of a Site Reliability Engineering (SRE) function achieved a 15% decrease in mean-time-to-resolution and a 30% increase in customer satisfaction. Restructuring the Target Operating Model, I established a central cloud factory and agile tribes/squads for application development. Additionally, as the head of the Central Intelligence Centre, I ensured uninterrupted operations and optimal performance metrics.

In my role overseeing Infrastructure delivery in Retail Banking and Global Functions, I led cross-functional teams to navigate complex regulatory requirements, ensuring a 100% project approval rate. Spearheading a transformative restructuring program resulted in a 30% improvement in productivity and cost savings. Managing a $70 million portfolio and a team of 7 project managers and 4 solution designers, I improved portfolio performance. Notably, I reduced infrastructure delivery times from 4 months to 4 days, achieving substantial savings, and successfully managed the bank's largest FX trading platform infrastructure upgrade project worth $6 million of a total $125 million.

Led the integration and novation or trades of ABN Amro into RBS PLC, managing cross-functional reporting in APAC. Ensured timely project delivery, reported to Steering Committee, and implemented process improvements through change management initiatives.

Directed global integration projects, delivering a $1.5 million infrastructure upgrade in key locations and implementing Cisco ARC at $100,000. Upgraded Cisco CCM for all EMEA users at $190,000, optimising budgets, achieving revenue goals, and improving service request deadlines.

Successfully managed a £3 million Market Data services migration to a Tier 4 Data Centre, ensuring zero impact on live operations. Streamlined infrastructure efficiency through hardware and software remediation, maintaining transparency and meeting project timelines.

Successfully executed diverse technical projects, including a £500,000 Sky set-top box authentication upgrade, £60,000 database infrastructure upgrades, £30,000 firewall upgrade, and £160,000 core network migration. Efficiently managed vendors and internal divisions, ensuring seamless infrastructure rollouts.

Managed a £60,000 Core Infrastructure implementation, executed a £250,000 Checkpoint NG to Cisco PIX VPN migration, and oversaw a £125,000 London office move, ensuring quality delivery within resource constraints.

Managed a £100,000 multi-site security implementation for Mayfair-based Hedge Fund FM Capital, providing regular status reports to stakeholders. Acted as virtual CTO for Hedge Funds across London, supporting Windows Server and Exchange upgrades, and enhancing DNS, DHCP, and WINS for scalable capabilities.

Registered and organised a company, overseeing the refurbishment of a large residential site from shell. Managed financial budgeting, stage planning, and resource allocation. Coordinated site surveys, provisioned structural equipment, and effectively managed third-party contractors.

Managed £180,000 budget for staff and IT assets, producing Project Management Plans. Merged EIH and Gulf Finance House networks, creating a new Windows domain, configuring key components on Compaq hardware, and optimising DNS, DHCP, WINS, and mail zone files for scalability.

Led a £2,500,000 rollout of 300 leased lines for Northern Grid for Learning schools. Managed a £200,000 multisite connectivity and Checkpoint VPN infrastructure rollout for Scion Group, supporting various circuits and configuring Cisco routers/PIX with routing protocols.