Manpreet Kaur

Customer Service Representative @ Peel Financial Inc.

About

Experienced financial services professional with over 5 years of expertise in credit analysis, banking operations, and customer service. Proven ability to assess creditworthiness, manage risk, and enhance client relationships. Strong understanding of financial regulations, compliance policies, and banking operations. Passionate about delivering exceptional customer service and ensuring operational efficiency. Currently pursuing Global Business Management at Fleming College Toronto to expand my knowledge in global financial markets.

Country

Canada

City

Brampton

Industry

Staffing & Recruiting

Skill

Customer Relationship Management (CRM), Analytical Skills, Customer Service Representatives, Administration, Financial Analysis, English

Experience

Customer Service Representative

Peel Financial Inc.

2024-1 - Present · 2 yrs 9 mos

Brampton, Ontario, Canada

•Managed customer inquiries, payments, and service requests. •Maintained expertise in banking products, promotions, and discounts. •Used CRM software and order management tools for seamless service. •Processed disputed merchandise claims and coordinated invoice preparations.