Manohar Chinnadurai

15+ years for success stories revolving around customer service, collection lifecycle management, in house team management, call centre and collection agency management.Led and developed high-performing teams, fostering a customer-centric approach to debt collection.Implemented effective debt collection strategies, consistently meeting or exceeding targets.Oversaw customer service initiatives, ensuring high satisfaction and issue resolution.Managed vendor relationships, optimizing performance and cost-effectiveness.Addition to that also have process knowledge in administrative and recruitment activities.At present handling South region portfolio via call centre Collections.