Mannas Sahoo

Led digital transformation programs where technology, operations, and human behavior intersect—and where failure is not an option. My role focuses on diagnosing organizational resistance, aligning fragmented stakeholder agendas, and designing future-ready digital ecosystems for Energy & Utilities clients in the USA, Sri Lanka, and India. 🔹 Transformations Leading • Drive enterprise-wide modernization using SAP S/4HANA, digital supply-chain models, and contextual business mining. • Lead engagements across fuel distribution, LPG/CNG operations, terminals, depots, distilleries, and integrated energy businesses. • Architect diagnostic-first transformation roadmaps using principles aligned with the HEAL Framework™ (halt resistance, align executives, integrate systems, launch with momentum). • Strengthen leadership readiness, psychological safety, and cross-functional alignment in high-risk operational environments using CLEAR™ pillars. 🔹 Measurable Impact Created • Transform siloed operational processes into high-clarity, adoption-ready digital workflows. • Reduce resistance by identifying hidden fears, overload, design flaws, and political blockers. • Build multi-layer stakeholder coalitions that support sustainable adoption across business units. • Introduce emerging technology co-innovation cycles that unlock new efficiencies and revenue levers. • Enable organizations to move from consultant-dependent execution to self-sustaining capability ownership. 🔹 Strategic Value Delivered • Enhanced customer-centric transformation outcomes through contextual consulting and rapid diagnostic baselines. • Implemented data-driven governance, risk, and compliance models, ensuring safer, more resilient operations. • Empowered leadership teams to adopt a future-state mindset, enabling rapid adaptation in a fast-changing energy landscape.

Led complex digital transformation programs across global Energy & Natural Gas organizations like Energean and Enbridge, overseeing multi-vendor orchestration, cross-functional delivery, and change adoption across on-premise and cloud-based SAP ecosystems. Operated as a diagnostic-first transformation leader, ensuring operational continuity, stakeholder clarity, and enterprise alignment. 🔹 Transformations Led • Conducted deep process discovery, mapping AS-IS/TO-BE workflows, compliance needs, and operational realities. • Built complete Business Process Documents (process flows, interfaces, RTM, SOX items, pain points). • Led hybrid delivery across testing cycles, UAT orchestration, defect management, and cutover preparation. • Enabled teams to transition from legacy systems to SAP S/4HANA cloud with operational empathy. 🔹 Measurable Impact Created • Reduced ambiguity by converting complex operations into validated, structured business architectures. • Accelerated adoption through guided UAT cycles, role-based training, and hands-on system enablement. • Improved execution velocity by implementing hybrid agile practices and clear cross-functional rhythms. • Strengthened readiness by aligning IT, business, operations, and audit functions around a unified plan 🔹 Strategic Value Delivered • Enhanced trust & transparency through rigorous documentation and predictable communication flow. • Enabled faster, safer decision-making by exposing constraints early and resolving cross-team blockers. • Delivered stable go-lives through strong cutover governance and rapid defect triage mechanisms. • Built collaboration, ownership, and psychological safety across diverse, multi-country stakeholder groups.

🔹 Brief Led end-to-end digital transformation programs for large Energy and Natural Gas enterprises like Emirates National Oil Company (ENOC - Dubai), driving process clarity, SAP modernization, and cross-functional stakeholder alignment. Operated as a diagnostic-first transformation leader—translating complex operational realities into structured business architectures, stabilizing multi-vendor delivery, and preparing organizations for adoption-ready SAP S/4HANA transitions. 🔹 Transformation Led • Led product discovery and requirement clarification for aviation fuelling, inventory, and non-sales operational workflows. • Owned and prioritized the product backlog, aligning business priorities with Scrum teams for continuous buy-in. • Guided sprint planning, increment demonstrations, retrospectives, and Definition of Done alignment. • Designed SAP IS-Oil solutions supporting complex airport fuelling and stock management scenarios. 🔹 Measurable Impact Created • Converted highly specialized aviation operations into clear, testable user stories and functional designs. • Improved delivery predictability through disciplined backlog management and sprint governance. • Reduced rework by strengthening test strategies, execution rigor, and real-time feedback loops. • Enhanced team performance through servant leadership, coaching, and facilitative leadership practices. 🔹 Strategic Value Delivered • Increased stakeholder trust through transparent communication and regular value demonstrations. • Enabled operational accuracy across fuelling, inventory reconciliation, and non-sales movements. • Delivered stable, scalable SAP capabilities supporting domestic, international, and military aviation operations. • Strengthened cross-functional collaboration across business, IT, and geographically diverse teams.

🔹 Brief Led end-to-end digital transformation initiatives for clients like Kenya Pipeline Company and One Acre Fund, across social-impact and energy infrastructure organizations, operating across both agile and predictive delivery models. Accountable for client engagement, stakeholder alignment, delivery governance, and adoption readiness - ensuring complex operational and people-centric programs were executed with clarity, discipline, and measurable business value. 🔹 Transformation I Led • Led predictive delivery of pipeline capacity planning and demand settlement optimization initiatives. • Planned and executed structured requirement gathering, scheduling, and capacity analysis. • Established testing methodology, defect tracking, and escalation mechanisms. • Managed milestone closures, payment processing, and post-production support frameworks. 🔹 Measurable Impact Created • Improved delivery control through disciplined milestone and risk management. • Reduced operational risk via structured testing and defect resolution cycles. • Enabled smoother stakeholder alignment through regular reporting and reviews. • Stabilized delivery by proactively handling escalations and change requests. 🔹 Strategic Value Delivered • Enabled optimized hydrocarbon movement and pipeline capacity utilization. • Improved operational predictability through validated demand–capacity planning. • Strengthened governance through transparent reporting and control mechanisms. • Ensured long-term solution stability with robust post-go-live support models. 🔹 Core Expertise Deployed • Hybrid Delivery Leadership (Agile & Predictive) • SAP IS-Oil (TSW, HPM) & SAP SuccessFactors (EC, PMGM, ONB) • Business Process Design & Capacity Planning Optimization • Stakeholder Engagement & Change Management

🔹 Brief Led solution architecture and business transformation initiatives for large-scale Acquisition & Divestment (A&D) programs within Shell’s downstream refinery landscape. Operating as Project Lead, I orchestrated GSAP rollouts and system handovers across retained and divested entities, aligning global stakeholders, partner organizations, and cross-functional teams to ensure continuity, data integrity, and adoption readiness during highly sensitive business transitions. 🔹 Transformation Led • Led end-to-end A&D solution delivery, transitioning refinery systems to partner organizations with GSAP readiness. • Orchestrated system landscaping alignment between retained (GSAP) and divested (clone) environments. • Conducted business and IT scoping workshops to translate divestment impacts into SAP solution designs. • Defined cutover strategies and coordinated onshore–offshore delivery across UK, USA, and India teams. 🔹 Measurable Impact Created • Reduced transition risk by validating complex functional, master, and transactional data through SLO simulations. • Improved design accuracy by incorporating real-time business feedback into solution architectures. • Accelerated decision-making by facilitating alignment between business owners, partners, and IT teams. • Stabilized delivery by proactively managing design changes arising from A&D workshops. 🔹 Strategic Value Delivered • Enabled seamless refinery business continuity during acquisition and divestment transitions. • Preserved data integrity and operational accuracy across retained and divested system landscapes. • Increased stakeholder confidence through transparent communication and structured governance. • Delivered adoption-ready GSAP solutions supporting O2C and P2P business continuity. 🔹 Core Expertise Deployed • SAP IS-Oil (TSW, TD, HPM) – Downstream & Refinery Operations • Acquisition & Divestment (A&D) Transformation Leadership • Stakeholder Management & Cross-Functional Coordination

🔹 Brief Led solution design and architecture initiatives for large-scale fuel and bulk material supply chain transformations across mining and power sector organizations like WBPDCL - India. Operating as a client-facing Principal Consultant, I translated complex business requirements into scalable SAP IS-Oil–based solutions, aligned diverse stakeholders, and delivered adoption-ready systems while navigating the constraints of highly regulated and traditionally operated public-sector environments. 🔹 Transformation Led • Led project kick-offs, stakeholder onboarding, and baseline system design for fuel and bulk logistics programs. • Mapped business processes to SAP IS-Oil capabilities and identified gaps requiring custom solution design. • Designed custom workbenches for business-critical logistics, costing, and settlement processes. • Governed scope, risk, and delivery timelines while maintaining strong stakeholder alignment. 🔹 Measurable Impact Created • Simplified complex fuel, ore, and coal movement processes into executable SAP solution architectures. • Reduced delivery risk through early scope validation, risk estimation, and design sign-offs. • Improved stakeholder confidence by translating SAP capabilities into clear business outcomes. • Enabled predictable execution by aligning quality, scope, and timelines across cross-functional teams. 🔹 Strategic Value Delivered • Enabled optimized fuel and bulk material movement across mining and power value chains. • Improved cost visibility through transportation costing and service settlement integration. • Delivered scalable SAP solutions supporting multi-grade, high-volume bulk logistics. • Strengthened client trust through disciplined delivery and value-driven consulting. 🔹 Core Expertise Deployed • SAP IS-Oil (TSW, TD, Shipment Costing) – Fuel & Bulk Logistics • Supply Chain Solution Architecture (Mining & Power) • Stakeholder Management & Client-Facing Consulting • Risk, Scope & Delivery Governance

🔹 Brief Led product development initiatives for SAP’s Oil & Gas industry solutions, operating at the intersection of technology, consulting, and agile delivery for SAP Labs. As a Scrum Master and delivery lead, translated market needs into scalable product capabilities, aligned pre-sales, product owners, and development teams, and ensured value-driven execution across global SAP Industry and Line-of-Business organizations. 🔹 Transformation Led • Led end-to-end product development for SAP Oil & Gas solutions across marine, pipeline, and road logistics. • Captured market and customer needs via pre-sales collaboration and translated them into prioritized product backlogs. • Orchestrated Scrum ceremonies, backlog refinement, and sprint execution in close alignment with Product Owners. • Designed and delivered DBR/DPR solution demos for SAP industry clusters and end customers. 🔹 Measurable Impact Created • Reduced delivery waste by strengthening collaboration between pre-sales and development teams. • Improved iteration quality by resolving impediments proactively. • Accelerated product adoption through persona-based solution design and mobile-first UX thinking. • Increased stakeholder confidence by delivering consistent, demo-ready increments aligned to roadmap goals. 🔹 Strategic Value Delivered • Delivered industry-grade SAP Oil & Gas product capabilities aligned to real operational use cases. • Enabled faster go-to-market through reusable demo assets and portfolio-ready solution designs. • Strengthened SAP’s Industry Solution positioning through high-impact demos and customer engagements. • Built scalable delivery models balancing innovation speed with enterprise-grade quality. 🔹 Core Expertise Deployed • SAP IS-Oil (TSW, TD, HPM) – Industry Product Development • Agile Delivery, Scrum Mastery & Backlog Leadership • Product Strategy, Demo Architecture & Go-to-Market Enablement • Stakeholder Alignment across Product, Pre-Sales & Engineering

🔹 Brief Led technology and consulting initiatives for downstream terminal and marine logistics transformations, delivering SAP IS-Oil–based solutions for complex energy enterprises like RIL India. Operating in client-facing roles, I translated operational realities into scalable system designs, aligned cross-functional teams, and ensured adoption-ready deployments through disciplined execution and stakeholder-centric delivery. 🔹 Transformation Led • Led solution design and deployment for Terminal Management Systems supporting inward and outward tank-truck movements. • Conducted dry-run simulations and working sessions to validate business scenarios and incorporate stakeholder feedback. • Optimized marine logistics processes for crude, condensate, and finished product movements. • Authored functional specifications and governed solution enhancements across quality and acceptance environments. 🔹 Measurable Impact Created • Improved requirement clarity through structured dry runs and collaborative design workshops. • Reduced rework by validating test cases and executing UAT jointly with business users. • Accelerated decision-making by facilitating cross-functional discussions and change reviews. • Strengthened delivery quality through disciplined waterfall execution and reporting cadence. 🔹 Strategic Value Delivered • Enabled reliable terminal operations through robust tank-truck movement and stock transfer solutions. • Enhanced marine logistics efficiency by streamlining shipment, costing, and inventory workflows. • Increased stakeholder confidence through transparent communication and predictable delivery. • Delivered scalable terminal solutions supporting both volume- and weight-based product handling. 🔹 Core Expertise Deployed • SAP IS-Oil (TSW, TD, QCI, SILO) – Terminal & Marine Logistics • Downstream Process Design & Custom Workbench Development • Functional Specification, Testing & UAT Governance • Stakeholder Engagement & Cross-Functional Facilitation

🔹 Brief Led onsite technology and consulting initiatives for refinery and downstream logistics transformation at a large energy enterprise like MRPL India. Operating in a client-facing role, I translated complex crude and product movement operations into scalable SAP IS-Oil solutions, aligned stakeholders across production, logistics, and IT teams, and ensured adoption-ready delivery through disciplined execution and operational continuity. 🔹 Transformation Led • Designed end-to-end SAP solutions for crude movement from jetty to shore, pipeline transfer, and refinery intake. • Architected refined product movements from production units to tanks, pipelines, and tank-truck distribution. • Implemented road and pipeline logistics for both volume-based and weight-based petroleum products. • Led solution build, testing cycles, UAT execution, and post-go-live support. 🔹 Measurable Impact Created • Improved operational accuracy by validating logistics scenarios through structured testing and working sessions. • Reduced go-live risk by executing disciplined UAT, cutover planning, and super-user enablement. • Accelerated stakeholder decision-making through continuous onsite engagement and facilitation. • Stabilized production and distribution operations through proactive incident and escalation handling. 🔹 Strategic Value Delivered • Enabled seamless crude-to-refinery and refinery-to-distribution logistics integration. • Improved inventory visibility, pricing accuracy, and KPI reporting across refinery operations. • Delivered scalable SAP logistics capabilities supporting retail, depot, and partner sites. • Strengthened client confidence through predictable delivery, quality assurance, and operational readiness. 🔹 Core Expertise Deployed • SAP IS-Oil (TSW, TD, QCI, SILO) – Refinery & Downstream Operations • Pipeline, Tank-Truck & Secondary Distribution Design • UAT Leadership, Cutover Strategy & Production Support • Stakeholder Engagement & Onsite Consulting

🔹 Brief Delivered technology and consulting services for downstream fuel and specialty product transformations, supporting SAP product teams and global energy clients like SAP Labs. In a delivery and support role, I strengthened testing discipline, stabilized production environments, and enabled continuous improvement by aligning business processes, SAP IS-Oil capabilities, and change management practices to deliver measurable customer value. 🔹 Transformation Led • Established testing frameworks and automated test execution using eCATT for downstream fuel scenarios. • Supported bulk fuel and hydrogen product business processes through dry runs and validation cycles. • Delivered functional enhancements to address minor and major business gaps in live environments. • Coordinated transport releases and change activities across development, testing, and production systems. 🔹 Measurable Impact Created • Reduced regression risk by improving test coverage and enforcing structured validation cycles. • Increased delivery predictability through daily stand-ups, progress tracking, and feedback loops. • Improved process efficiency by collaborating with business teams on optimization opportunities. • Strengthened team effectiveness by promoting shared ownership and early issue resolution. 🔹 Strategic Value Delivered • Stabilized downstream bulk fuel operations through reliable production support and enhancements. • Improved quality and cost control by reinforcing test discipline and automation practices. • Enhanced stakeholder confidence through transparent reporting and consistent delivery rhythm. • Enabled smoother change adoption by balancing agile practices with waterfall quality controls. 🔹 Core Expertise Deployed • SAP IS-Oil (TD, HPM) – Bulk Fuel & Specialty Products • SAP SD & MM (Pricing, Batch, Serial, Variant Configuration) • Testing Strategy, Automation (eCATT) & Production Support • Change Management & Cross-Team Collaboration\

To transform into strategic leaders, need to broaden the understanding of the emerging business environment, hone quantitative and qualitative skills. This mix of hard and soft skills is something that goes into Practice through the one-year Senior Management Programme of IIM Calcutta, makes Shifting the Gears into Leadership Vision.