Manish Thawani

Guest Relations Manager @ BaaMee - All Day Eatery & Bar

About

• A dynamic professional with over 13 years of experience in Operation’s Management, Customer/ Client Servicing, Front Office Administration across the Retail Industry. • More than 2.5 years of international experience in Jamaica and Qatar with strong hands – on international market knowledge. Excellent interpersonal, communication, team building & management skills. Seeking Assignments in Management with a growth oriented organization in the Retail and Service industry.

Country

India

City

Mumbai

Industry

Hospitality

Skill

Retail, Customer Service, Customer Satisfaction, Customer Insight, Inventory Management, Inventory Control, Inventory Analysis, Client Service Oriented

Experience

Guest Relations Manager

BaaMee - All Day Eatery & Bar

2024-7 - 2025-5 · 11 mos

Mumbai, Maharashtra, India

Hi I am currently handling Front desk queries for Baa Mee restaurant ( Fine Dyne) which has an capacity over 100 seater and I also take party enquiries and co-operate events..Overall exp 5/7 years in Hospitality industry.i handle day to day operations of the restaurant.. Promoting about the brand on different social media channels.. Looking forward for an new opportunity..

Guest Relations Executive

Butterfly High - BKC

2022-2 - 2024-6 · 2 yrs 5 mos

Bandra kurla complex

Restaurant Manager

Publecity

2020-11 - 2020-11 · 1 mo

Pune, Maharashtra, India

Responsible to handle whole Restaurant Oprations . • Handling & Monitoring Party’s • Managing Daily Man Power • Responsible for daily inventory of Bar and restaurant Crockery & Cultlery • Monitoring and Operating COVID 19 FSSI Guideline • Training of Staff – Food , Liquir, hygiene & sanitation,daily promotions,Customer Service ect. • Managing Home Deliveries Order(Pind De Rasoi)

Senior Floor Supervisor

The Big Flip, LLC

2019-3 - 2020-3 · 1 yr 1 mo

Mumbai

Handling & Monitoring Party’s • Managing Daily Man Power • Responsible for Premises Maintenance • Handling & Managing BOH & FOH Area • Managing Home Deliveries Order • Gathering Guest Feedbacks • Monitor compliance with Safety & Hygiene regulations

Floor Supervisor

The Stadium Grill and Bar

2018-11 - 2019-1 · 3 mos

Mumbai, Maharashtra, India

Handling floor operation • Guest service • Handling staff roaster.

Brand Ambassador

Whyte & Mackay

2014-12 - 2017-12 · 3 yrs 1 mo

International airport T2 Mumbai duty free shop

I am currently looking for an job in retail sales.I would like to apply for an store manager position. Overall exp-11 years.Kindly let me know if there is any suitable opening for me. My emil id-manisht32@gmail.com

Sr Fashion Conslutant.

Versace Collection

2010-9 - 2013-5 · 2 yrs 9 mos

Mumbai Area, India

Created sales pitch and introduced product lines to customer. Approached customers and assessed their needs. Facilitated trials and suggested outfits. Enhanced fashion Sales and prepared reports timely. Maintained Fashion Sales inventory. Created dynamic window displays and dressing mannequins. Maintained latest trends and forecasting in fashion industry. Maintained store accounts on a daily basis.

Fashion Consultant

Gianni Versace

2010-9 - 2013-4 · 2 yrs 8 mos

Sales Associate

Hush India Pvt Ltd [Sleep Studio]

2009-5 - 2010-8 · 1 yr 4 mos

Frontline Sales. Handling high profile clients and closing deals. Meeting architects and interior designers to introduce Hush products And generate business for the company. Managing stock levels of the store.

Sales Associate

Qatar Duty Free

2006-9 - 2008-10 · 2 yrs 2 mos

Played a pivotal role in the operations of the duty free outlet, entailing setting up of the entire promotions for Nestle Foods. Bonded healthy relationship of mutual trust and growth with partners outside and within the organization for securing business. Obtained regular high rating during the process audits Responsible for the following functions: Client Management Service Assurance