Manish Madan Gupta

Senior Manager @ Confluent

About

A seasoned Engineering Manager with over 18 years of experience, specializing in scalable system design, backend architecture, and team leadership within the e-commerce sector. Currently leading critical functions at Myntra, including Trust & Safety, User-Generated Content, and Customer Relationship Management, with a focus on delivering high-performance, reliable systems. Expertise in transitioning to microservices architecture has elevated platform performance and ensured 99.9% uptime. Passionate about leveraging technology to enhance customer experiences, the team has successfully implemented solutions like chatbot automation, streamlining operations and reducing manual workloads. Dedicated to fostering collaboration and continuous improvement, resulting in measurable efficiency gains and improved retention. Proficient in Agile methodologies, CI/CD practices, and driving innovation in large-scale technical environments.

Country

India

City

Bengaluru

Industry

Computer Software

Skill

Vertex, Core Java, Swagger, JUnit, Gradle, Maven, Change Agent, Collaborator, Influential Communicator, Innovator, Strategic Planning, Strategic Thinking, Logstash, Elastic Stack (ELK), Kibana, Python (Programming Language), Node.js, Spring Boot, Apache Kafka, RabbitMQ

Experience

Senior Manager

Confluent

2025-11 - Present · 11 mos

Bengaluru, Karnataka, India

Engineering Manager

Myntra

2022-4 - 2025-7 · 3 yrs 4 mos

Bengaluru, Karnataka, India

In my role as Engineering Manager at Myntra, I lead a team of 15 resources, overseeing critical areas such as Trust & Safety, User-Generated Content, and Customer Relationship Management. I have architected scalable backend systems that handle over 100 million daily requests, ensuring high availability and performance. My leadership in transitioning to a microservices architecture has significantly improved platform performance and reliability. I also focus on automating customer experiences through innovative solutions like chatbot technology, which has streamlined support processes and reduced manual workloads. Achievements: I have successfully implemented systems that maintain 99.9% uptime, resulting in a 40% reduction in downtime. My initiatives in leadership development have improved project delivery speed by 20%, while my focus on team collaboration has led to a 30% enhancement in team efficiency. Additionally, my work in integrating chatbot functionalities has decreased manual workload by 35%, showcasing my commitment to enhancing service efficiency and customer satisfaction.