Manipa Thongdad

Responsible for monitoring and identifying government tender opportunities while building strong strategic partnerships with various public agencies. My role involves coordinating the end-to-end bidding process, serving as a primary liaison to resolve operational issues and manage complaints, and providing comprehensive performance reports to management to ensure business objectives and regulatory requirements are met.

- Proactively identified and secured new B2B clients in fashion, beauty, wellness, and lifestyle sectors—expanding the magazine’s advertising portfolio and brand reach. - Successfully achieved and exceeded monthly sales targets through tailored pitches and client-centric strategy development. - Built long-term relationships with both local and global brands, translating creative vision into commercially impactful media campaigns across print, digital, and event channels. - Collaborated cross-functionally with editorial, creative, and production teams to deliver seamless 360° marketing campaigns aligned with client goals. - Led high-impact sales presentations, media kit customizations, and campaign planning to win competitive accounts in a fast-paced environment.

- Managed key accounts in the public sector, including government agencies, state enterprises, and public universities—ensuring smooth onboarding, product adoption, and long-term satisfaction with Wisesight's social listening platform. - Acted as a strategic advisor to clients, helping them translate data insights into actionable communication strategies, PR responses, and policy direction. - Partnered with the sales and insights teams to develop customized proposals and reports, resulting in stronger alignment between client goals and platform capabilities. - Trained client teams on platform usage, dashboards, and analytics—empowering departments to manage their own real-time social data effectively. - Collected feedback from public-sector users and collaborated with product teams to refine tools and features based on government use cases.

- Supported the National Coordinator in supervising and coordinating national consultants, staff, and Mekong Committee members to ensure effective planning and implementation of Technical Division projects. - Organized regional and national meetings and workshops, including all logistics and financial arrangements. - Provided comprehensive administrative support, including travel bookings, accommodation, transport, and scheduling of appointments and events. - Facilitated meetings by arranging logistics, preparing refreshments, coordinating seating, and taking minutes when required to ensure actionable follow-ups. - Assisted in drafting work plans, budgets, and employment terms for national consultants and line agency sub-contracts in alignment with project objectives.

- Provided high-standard customer service and support to both international and VIP clients, ensuring a seamless in-store experience. - Coordinated logistics, resolved inquiries, and handled complaints with professionalism and efficiency. - Acted as a liaison between clients and internal teams to facilitate smooth communication and service delivery. - Assisted with documentation, shopping support, and provided information on store services, events, and facilities. - Maintained a positive, service-oriented attitude while working under pressure and managing diverse customer needs.

- Completed an intensive German language B1 program focused on communication, grammar, and cultural immersion. - Participated in cross-cultural workshops and excursions to develop a deeper understanding of German society and European context. - Strengthened language proficiency in an international academic environment.