Manikandan Murali

A seasoned Senior Solution Architect with over a decade of experience in the Field Service and IT domain, specializing in architecting and delivering large-scale, enterprise service management solutions. Proven experience partnering with global organizations to drive operational efficiency, modernize service operations, and deliver measurable business value. Deep expertise in IFS Cloud enables ownership of the complete solution lifecycle, including enterprise architecture, system integrations, data migration, configuration strategy, and go-live execution. Known for bridging technical architecture with business objectives to deliver scalable, resilient, and future-ready solutions. Backed by strong functional knowledge of the service lifecycle, this expertise supports organizations in transforming traditional service models into modern, digitally enabled service ecosystems aligned with next-generation service management platforms.