Mandy Yip

Team lead for a team of 4 Operational Excellence and System Change Analysts responsible for: • leading risk identification, root cause analysis and mitigation • partnering with business to drive improvements and efficiencies • championing innovation, standardisation and automation • leading implementation of system projects

Project Manager responsible for managing and delivering change in IST. Worked across the entire regional business, engaged key stakeholders in the front, mid and back office teams, and managed the flow of deal approval through from local deal governance board to Group level resource commitment committees.

• Leadership and Project Management - managed a team of 10 analysts supporting global engagements; designed and supported delivery of new joiner on-boarding for analysts, associates and managers • Stakeholder Management - held direct relationships with senior stakeholders during engagements; engaged stakeholders across functions in developing a Cost-to-Serve (CTS) model for a lubricants business • Business Intelligence and Analytics - identified, reviewed and tested alternative ICT tools to improve customer offer; led the development of a CTS model for a lubricants business, understanding the value chain and identifying the cost drivers of the business

• Upstream - led the development of an organisational baseline for an upstream business unit with a workforce of over 22k people. Conducted a strategic review of the end to end process of wellwork planning and execution and identified performance improvement opportunities worth over USD 30m • Petrochemicals - reviewed the process efficiency of the procurement function of a Taiwanese petrochemical business covering both feedstock and indirect procurement and identified performance improvement opportunities worth over USD 2m • Fuels Value Chain - conducted a strategic review of operational efficiency of the support functions of the Australian fuels business; identified target organisational model and cost reduction opportunities for finance and procurement functions

Distinction; Dean's List

• Project and Stakeholder Management - managed the development of London's strategic transport model and UK's High Speed Rail Station Choice Model; cross-consultancy engagement • Statistical Analysis - in-depth traffic trend analyses for the Central London Congestion Charging Scheme; analysis of the LTDS household survey which provided quantitative inputs for the Mayor’s Transport Strategy • Modelling and Data Management - generated demand and revenue forecasts for business cases of sustainable travel initiatives; managed the development of the Bus Origin Destination Survey database involving automated processing of 3 million survey records using MS SQL Server

Distinction - Awarded the Maurice Hanson Prize (given to the top student in class) Awarded the first R.C. Lee Centenary Scholarship which covered full tuition and living expenses

First Class Honours - GPA 3.57 out of 4.0 (top 5%) Dean's Honours List for three years Awarded multiple scholarships for leadership and academic excellence and community involvement