Victoria Chien

Core responsibilities: • NPI / Sustaining / Post-MP schedule, cost, and risk management • Resource integration • Cross-functional communication • Customer escalation / Issue triage • Change control / Cost impact • Compliance / Safety certification stakeholder alignment. • Customer-facing TPM with NPI + sustaining + escalation experience. • Strong cross-functional execution across FW/HW/Test/Procurement/Factory. Senior Engineer (PM) | Technical Program Manager (NPI & Sustaining) • Owned NPI programs (10–18 months): requirements alignment, schedule/milestones, test plan/report coordination, build planning (timeline/resources). • Led EVT/DVT/PVT validation & pilot readiness, aligning R&D/Test/Procurement/Manufacturing. • Led post-MP sustaining for IP Camera, managing ~5–10 concurrent issues/bugs with fix tracking, version/build control, and closure. • Validated cost impact with suppliers/Procurement and supported Sales quotations; partnered with Compliance on certification requirements.

(一) PM NPI Project: . Provide NPI cost estimation and discuss RFQ pricing with sales. . Manage the progress of materials, costs, and schedules for NPP/EVT/DVT/PVT. . Collaborate with engineering and quality control team to address customer engineering and quality issues and propose solutions after meetings with clients. . Work with R&D and PE to transition PVT to MP stage, and hand over material data to the production control manager. . Plan the transfer of production lines from Taiwan to the Bangladesh factory, including technology, materials, and machinery arrangements. . Conduct customer factory validation in Bangladesh with sales, PE, and quality control team. . Use the SAP system to control material and cost analysis. . Use the company system C-flow for project progress control. MP Project: . Conduct monthly cost analysis and achieve target costs. . Confirm monthly slow-moving materials and decide on scrapping or reallocating to other projects. . Collaborate with quality control team to address customer quality issues and propose solutions after meetings with clients. . Use the SAP system for cost analysis and achieving target costs. . Use the company system C-flow for project progress control. (二) Account Sales . Plan annual and 3-year budgets. . Assess current and future market demands through customer engagement. . Respond to customer RFQs and maintain customer relationships. . Ensure monthly shipment quantities and schedules meet customer demands and company sales targets. . Provide after-sales service and handle related customer complaints. . Attend the annual CES exhibition to find potential customers and meet with existing clients.

(Discussing product specification with client . Planning, overseeing and leading projects from ideation through to completion . BP achievement and competitor survey. . RMA handling. . Credit and financial activities coordinating and payments for import/export operations obtaining . Ensuring that all filings, documents, and regulatory reporting are completed accurately, in a timely manner, and according to trade laws.

Marketing survey making, marketing strategy creating. . Inventory management, employee training. . New clients developing, existing customers relationship maintaining and customer complaints handling.

. Credit and financial activities coordinating and payments for import/export operations obtaining. . Being an advisor on matters of tariffs, markets, and federal and foreign regulations. . Ensuring that all filings, documents, and regulatory reporting are completed accurately, in a timely manner, and according to trade laws. . New clients developing, existing customers relationship maintaining and customer complaints handling.

Minor in Industry Engineering and Enterprise information