Manara Harwood

Developing and delivering marketing and communications strategies for Adventure Park USA. Responsibilities include: • Overseeing marketing activities (print & digital advertising) • Developing, executing, and evaluating marketing strategies • Developing pricing strategies to maximize profits and market share • Customer satisfaction strategies • Developing promotions with advertising managers • Developing and managing advertising campaigns • Event planning (conferences and major events)

• Frontline support—phone, in-person, and email—for customers and liaison between customers and employee representatives • Oversaw complex administrative tasks for senior leadership team • Utilized QuickBooks accounting software to provide effective financial management support • Maintained accountability for administering financial processes including processing transactions and producing invoices for external vendors • Managed calendars and scheduling for meetings, travel coordination, executive presentations, and interviews • Administered financial processes, from purchase transactions to vendor and customer invoicing • Generated leads and landed new clients through face-to-face marketing efforts

• Developed a plan to launch new learning centers in Kuwait, Qatar, and Bahrain • Collaborated to develop and implement new teachers' action plans. Provided human resource and financial services support • Secured contractors through effective hiring and management practices to meet center's needs and reduced labor costs • Reconciled financial transactions, including accounts receivable and payables, utilizing QuickBooks • Developed and updated organization's values and policies for employee handbook • Active participant in ensuring sound hiring, coaching, and training practices for a successful on-boarding process for teachers • Enhanced market presence and increased enrolment through outreach efforts geared towards local international schools where students desired to improve their English skills • Secured contracts with two major private schools to build a new center • Created individualized plans to support students in achieving their personal development goals in math, English ESL, problem-solving, and reading

• Researched, selected, and implemented innovative resources to support instructors. Managed office supply inventory utilizing digital technology • Conceptualized lessons planning with teachers • Enhanced teaching methodologies with local teachers to support long-term results

• Orchestrated development of cutting-edge programs and materials for a large-scale student population • Enriched students’ learning capabilities through the usage of interactive activities • Inaugurated the application of scientific and mathematical fundamentals to enhance their future social skills

• Coached instructors and taught students the English language • Developed creative and impactful lessons plans with the use of standardized exams • Managed 32 students per class with ages ranging from 17 to 40