Manan Patel

Driving process improvements in multi-franchise hospitality operations (Wyndham, Hyatt, Marriott, IHG) with a strong emphasis on digital transformation and operational efficiency. - Migrated legacy PMS to Opera Cloud (Oracle), ensuring seamless integration across departments. - Introduced Generative AI for vendor invoice and payment verification → saving staff hours weekly and reducing paper usage. - Partner with operations teams (front desk, housekeeping, maintenance) to optimize workflows and improve efficiency. - Improved purchasing and supplier management, securing better pricing and higher-quality supplies while reducing operating costs. - Provide training and digital transformation support to staff across multiple properties.

Working on an RCT-based research project in collaboration with RightWalk Foundation, exploring how peers' academic achievements and social preferences (like reciprocity) influence learning outcomes in Indian K–12 classrooms. I assist with the design of a novel AI-powered EdTech platform that uses generative video storytelling to inspire career aspirations among middle school girls in rural India. This includes building a role model video library (with composite + real stories), creating localized content using Generative AI and designing career pathway modules with gamified peer learning, quizzes, and badges. The project combines rigorous research with hands-on experience in social impact innovation, EdTech product design and Generative AI - focused on empowering underserved learners through storytelling, peer engagement and accessible technology.

Served in a part-time role as leaders among fellow students as well as prospective students. Helped foster a greater sense of community among fellow students, and helped bring new students into the fold. Worked alongside the MS-ISOM staff to inform progress for the program.

Served Operations department of RecSports by supervising activity at indoor and outdoor facilities, enforcing policies and procedures throughout the recreation centers and field spaces, and overseeing equipment check-out services.

• Led cross-functional teams of 3+ to implement Industry 4.0 initiatives in Mega EPC (Engineering, Procurement, Construction) Projects of Gas and Coal based Power Plants driving innovation with emerging technologies. • Managed multiple large-scale technical projects owning full product lifecycle (SDLC) from product development to launch managing product backlog with necessary documentation, training and support for the product. • Collaborated with developers, designers and stakeholders to influence agreement on functional and technical requirements in terms of product features, ultimately translating customer needs into product requirements. • Developed plans for project scope, schedule, risks, cost/benefit and quality management. • Designed and developed complex interactive dashboards for Finance, HR, Supply chain and Marketing teams enabling data driven decision making in resource distribution and operations management. • Guided and assisted team members for testing and fixing bugs, also advised on the practicality of alternatives. • Prepared and Delivered presentations of departmental budgets and bid estimations including business cases for 3 government tenders, securing approvals from Vice President and board members.