Manal A.
Store Manager @ Cenomi Retail
About
I am a results-driven Operations and Retail Leader with over seven years of experience managing high-volume commercial environments generating 3–4M SAR monthly revenue. My expertise lies in driving performance, leading cross-functional teams, and building customer-centric retail strategies that consistently exceed targets. I specialize in revenue growth, commission optimization, staff development, and operational execution within premium technology environments. With a background in Management Information Systems, I combine commercial awareness with analytical thinking. I don’t just manage teams — I build structured systems that improve performance, accountability, and customer satisfaction. Key strengths: • Revenue growth & target achievement • Team leadership & performance coaching • Commercial strategy & KPI optimization • Premium customer experience management • Conflict resolution & stakeholder alignment • Operational process improvement I thrive in high-pressure environments and take ownership of results. My focus is simple: measurable growth, strong teams, and sustainable performance. Currently open to opportunities in operations leadership, commercial management, and strategic retail development.
Saudi Arabia
Al Khobar
Consumer Electronics
Coaching & Mentoring, Resilient in challenging environments, Exceed Sales Goals, Market Research, Business Intelligence (BI), Successful Business Owner, Business Knowledge, Sales Strategy Development, Customer Service, Increase Productivity, Database Applications, Helping Clients Succeed, Project Management, Business Growth Strategies, Training Facilitation, Company Presentations, CRM Software, Key Account Growth, Business Development Support, Management Development
Experience
Store Manager
Cenomi Retail
Dammam, Eastern, Saudi Arabia
• Lead a team of 14 employees in a high-volume retail environment • Manage monthly revenue between 3–4M SAR • Achieve up to 140% of sales targets during peak cycles • Oversee AppleCare+, Trade-In, and ecosystem attachment growth • Conduct performance appraisals and structured development plans • Manage escalations and high-value customer relationships • Coordinate with regional leadership to align commercial strategy
Store Manager
Aleph KSA
• Lead a team of 14 employees in a high-volume retail environment • Manage monthly revenue between 3–4M SAR • Achieve up to 140% of sales targets during peak cycles • Oversee AppleCare+, Trade-In, and ecosystem attachment growth • Conduct performance appraisals and structured development plans • Manage escalations and high-value customer relationships • Coordinate with regional leadership to align commercial strategy
Assistant Manager
Aleph KSA
Supported senior management with daily administrative and operational tasks Maintained accurate inventory records, reports, and vendor documentation Coordinated product launches and internal operational readiness Assisted with staff scheduling, training plans, and internal communications Ensured adherence to brand, operational, and reporting standards
Sales Executive
Aleph KSA
Provided structured customer support and administrative follow-up Assisted with documentation, order processing, and operational support tasks Maintained system accuracy and reporting consistency
Sales Specialist
Aleph KSA
Managed client accounts and provided tailored soluHons to meet customer needs. Achieved and exceeded monthly sales targets. Produced regular sales reports and forecasts for management.
Callcenter-Trainee
dnata
Al-Dammam, Eastern Region, Saudi Arabia
Gained hands-on experience in customer service and operations, strengthening communication and problem-solving skills.
Call Center Specialist
dnata
Developed customer service, problem-solving, and mulHtasking skills. Gained experience with internal systems, documentaHon, and communicaHon protocols.
Trainee
P.M.P.Y.D(Prince Mohamad Program Youth Development)
Completed an intensive 744-hour program focusing on English language proficiency, soft skills, and technical IT training, laying a solid foundation for my career in business development.
Trainee
Prince Mohammed Program for Youth Development
Completed 744 hours of intensive training in English, IT, and professional skills. Gained foundaHonal knowledge in business processes, databases, and so[ware applicaHons.
Education
Imam Abdulrahman Bin Faisal University
Management Information Systems, General
Imam Abdulrahman Bin Faisal University
LONDON COLLEGE FOR PROFESSIONAL TRAINING
Project Management
Manal A.'s Contact Information
Phone
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