Manail Wardah

Deliver high-quality customer service to international clients, particularly UK-based travelers. Consistently achieve and exceed sales targets through attentive listening, problem-solving, and persuasive communication. Handle high-pressure situations calmly while resolving booking and travel-related issues. Maintain a loyal customer base by ensuring consistent satisfaction and trust. Frequently assist colleagues with GDS systems (Amadeus, Worldspan, and Galileo) and client handling, enhancing overall team performance. Collaborate within a high-performing, fast-paced team environment, contributing to company-wide success.

Tutored a middle school student in Mathematics, English, Pakistan Studies, and Urdu, resulting in a 50% improvement in academic grades. Empowered the student to gain confidence and actively participate in class discussions. Provided tailored instruction to help students improve academic performance and self-assurance. Developed personalized communication and motivational strategies for learners of varying ages and abilities. Fostered a positive and respectful educational environment.

Created engaging, clear written content tailored to diverse audiences. Recognized as Writer of the Month for August and September for consistently high-quality contributions.

Delivered clear and confident public addresses during formal events and speaker sessions. Maintained poise and professionalism while engaging diverse audiences.

Conducted educational seminars at COMSATS University. Facilitated discussions, actively listened to participants, and managed event logistics effectively.

Awarded 100% Scholarship

Student Council Member Gold Medalist in Academics