mamie hurtado

​To Change Lives and the Culture of Community by Providing Lasting and Supportive Home Environments.

* Point of escalation for client, scheduling internal and external meetings with key upper management personnel of both the client and the company to resolve outstanding issues. * Responsible for contract compliance, process review and reconciliation between multiple software platforms assist in preparing training sessions for field processes as they pertain to client guidelines and procedures. * Established contacts nationwide with Code Enforcement Departments to assist in resolving non-compliance issues * Responsible for client relationships for national multi-million dollar contracts * Assisted in developing best practices for client operations. * Managed high priority projects, assigning responsibilities to a variety of resources daily and weekly, tracking progress to completion.

* Managed day to operations of HUD/Section 42 Residential homes * Coordinated Move In/Out and make ready schedules * Over sought compliance reporting with the state for Tax Credit units * Managed Market Strategies, Budgeting, Coding, and Posting Rents * Maintained a 98% occupancy rate and scored a 95% on the HUD REAC inspection * Point of escalation for tenant issues as well as staff concerns * Prepared data for Owner Reporting * Traveled to complete due diligence audits and complete new owner take overs