Malyan Ann Tran
Customer Success Manager @ SG Packaging
About
As a Customer Success Manager at SG Packaging, a leading provider of sustainable packaging solutions, I am on a mission to help our clients achieve their environmental and business goals with our innovative products and services. I have over 13 years of experience in customer service and sales, spanning various industries such as healthcare, fitness, and beauty. In my current role, I apply my skills in customer relationship management, relationship building, and sales and marketing to retain and grow our customer base, generate referrals and testimonials, and increase customer satisfaction and loyalty. I am also a certified and experienced group exercise instructor, teaching pilates and various group fitness classes at Fitness First Australia since 2018. I enjoy combining my passion for fitness and wellness with my professional expertise in customer success, as I believe they both require empathy, attentiveness, and resilience.
Australia
Sydney
Hospital & Health Care
Corrective Exercise, Exercise Design, Reformer Pilates, Mentor, Customer Contact, Account Management, Stakeholder Engagement, Client Relations, Marketing, Presentation Skills, Interpersonal Communication, Business-to-Business (B2B), Soft Skills, Teamwork, Market Planning, Easily Adaptable, Relationship Development, Lead Generation, Fitness Industry, Sales and Marketing
Experience
Customer Success Manager
SG Packaging
Australia
Group Exercise Instructor
Fitness First Australia
Castle Hill, New South Wales, Australia
Sales Development Representative at Vocera now part of Stryker
Stryker
Sydney, New South Wales, Australia
With Vocera, we simplify and improve the lives of healthcare professionals and patients with the use of the Vocera Handsfree Clinical Communication Platform.
Account Manager
SG Packaging
Sydney, New South Wales, Australia
Responsible for building and maintaining long lasting customer relations with clients. Lead point of call for all matters specific to account. Responsible for the growth of the business with a large group of 25 centres acquired this year. Continuous procurement of business through innovative solutions with clientele.
Freelance Makeup Artist
SYDNEY MAKEUP BY ANN
Sydney, New South Wales, Australia
Retail Sales Manager
Bobbi Brown Cosmetics
Macquarie Park, New South Wales, Australia
Responsible for building rapport and trust with customer base thus increasing profits for the company with a 50% growth in the business Consistently maintaining a top 10 ranking by exceeding and achieving sales targets and KPI's by training staff on sales strategies. One of 6 national artists chosen to work on Mercedes Benz Fashion Week 2016 for exceeding targets.
Retail Sales Manager
Elizabeth Arden
Sydney, New South Wales, Australia
Education
University of Sydney
Community Health and Preventive Medicine
Malyan Ann Tran's Contact Information
Phone
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