Malvika R Vaswani

Dedicated People Operations Specialist for Inkblot Therapy, NKS Health, Benecaid, CWI & Health Depot - GreenShield. Skills: Employee Relations, HRIS Administration, HR Policies, Payroll Administration, Benefits Implementation & Administration, Talent Acquisition. Fostering positive work environments through effective conflict resolution and cultivating strong employee relationships. Implementing comprehensive benefits programs to enhance employee engagement and satisfaction. Strong analytical abilities for data-driven decision-making and optimization of HR processes. Committed to delivering exceptional support and guidance in various facets of People & Culture Operations to drive organizational success.

• Creating and maintaining all employee files, training and confidential files. • Developing HR processes: performance management, employer branding, training, and skills development. • Assisting the finance department in preparing the payroll. • Executive Assistant to the Managing Director. • Entering invoices into Excel and QuickBooks and reconciling of all vendor accounts. • Maintaining all office expenses, basic bookkeeping, petty cash and industry regulatory documents. • Reviewing and approving supply requisitions. • Accurately processing customer orders; interacting with clients to service requests and handling paperwork. • Organizing events and scheduling and booking business trips.

• Managing the Front Desk. • Typing correspondences, answering/transferring phone calls and scheduled appointments and meetings. • Resolving customer complaints and facilitate all client services. • Planning services, training and retraining reception staff. • Accelerating organizational capabilities and self-sufficiency through creation of documents/spreadsheets, arrangements for appointments and weekly calendar deadlines. • Administering cash operations and release vendor payments weekly. • Effectively allocating daily tasks and projects to other team members (cleaning staff, maintenance team, and security staff).

• Assisting customers with various financial transactions. • Open, manage, monitor client's bank accounts in compliance with bank's rules. • Implementing banking transactions and handle customer requirements related to deposits, loans, international payments, transfers, cards and other banking services. • Cashing checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Responsible for balancing a daily cash drawer and check queue. • Responding to customer complaints and resolving conflicts. • Generating leads for sales team and presentation and sale of banking products.

*Provided assistance to clients in closet organization. *Analyzed suitable colors, cuts and designs of outfits, jewelry and makeup for clients. *Offered suggestions to clients in improving wardrobe collections and makeup accessories for published articles. *Assisted manager with stock merchandising. *Generate sales and trend reports for style development and feedback.