Malu Thomas

Providing HR and administrative support including documentation, scheduling, compliance coordination, and client communication. Committed to delivering organized and professional virtual assistance to growing teams.

Took a career break to focus on family while actively upskilling in HR through online training, webinars, and certifications. Completed courses in HR analytics, labor laws, payroll compliance, and recruitment strategies to stay updated with industry trends. Attended HR boot camps and networking events to enhance knowledge and readiness for re-entry.

Spearheaded recruitment efforts, successfully hiring 10–20 skilled professionals (engineers, technicians, supervisors, etc.), ensuring the right talent for key MEP roles. Optimized the hiring process, reducing time-to-hire by 75% through streamlined screening and onboarding. Ensured 100% compliance with UAE labour laws in recruitment and visa processing, mitigating legal risks. Launched monthly employee engagement initiatives, improving job satisfaction and reducing turnover by 70%. Proactively addressed employee concerns, fostering a positive work environment and strengthening team collaboration. Managed payroll and compliance, achieving a 100% on-time salary processing record. Designed and implemented safety and welfare programs, improving workplace safety and employee well-being. Coordinated health insurance, leave management, and benefits administration, ensuring smooth HR operations.

Managed HR records, contracts, and visa renewals for a workforce of 10–20 employees, ensuring accuracy and 100% legal compliance. Handled office administration tasks, including procurement, facility management, and coordinating daily operations for seamless workflow. Oversaw staff scheduling, attendance tracking, and payroll coordination, ensuring smooth day-to-day functioning. Recruited and onboarded qualified staff, ensuring an efficient workforce to support the institute’s operations. Implemented structured HR documentation processes, improving data accuracy and legal adherence. Organized and led a summer camp with 80% student participation, boosting enrolment in regular courses. Spearheaded an NLP (Neuro-Linguistic Programming) seminar, enhancing student motivation and learning outcomes. Awarded "Employee of the Month" for outstanding contributions to administration and event coordination.

Assisted the Personnel Manager in resolving employee grievances, ensuring a fair and productive workplace. Managed compensation and benefits programs, including payroll processing and statutory compliance. Enhanced recruitment strategies, ensuring efficient hiring and workforce planning.