malou guinto

import manager

About

Handle designated major VIP accounts, assist them in their daily inquiry and special needs regarding their shpts. Monitor discrepancies, reconcile invoices in collaboration with Administration Accounting Dept, Assist and support Account Executives; attend to their needs, generate monthly lifting reports on all assigned major acounts. Assist in service contract amendments, inland tariff rates inquiries, tariff surcharges, and other related matters. Assist in global bidding, projects as requested by immediate managers. Liaison between our overseas offices and clients. Conduct interviews and train new hired personnel. Focal point of contact for general inquiries from the sales coordinators. Handle special projects as requested by management. Interpret ocean and intermodal tariffs to insure proper rating. Resolve problem in a sensible approach.

Country

united states

City

jersey city

Industry

maritime

Skill

shipping, ocean, international shipping, container, freight, international logistics, transportation, freight forwarding, ports, maritime, logistics, export, logistics management, import, supply chain management, transportation management, customs regulations, international trade, operations management, air freight, truckload, contract negotiation, negotiation, supply chain, trucking

Experience

export supervisor

seatrade international

1996-4 - 2005-8 · 9 yrs 5 mos

Supervise customer service representatives. Train new personnel, Insure all aspects of transportation and operation functions are handle in timely, accurate and professional manner. Cover all responsibilities for absent personnel. Handle customer service inquiries. Correspond with overseas offices and agents. Oversee, supervise, and coordinate daily administrative agenda. Handle special projects as assigned by the management. Interpret ocean and intermodal tariffs to insure proper rating. Resolve problem in a sensible approach. Approve invoices for payments. Responsibilities include, assisting managers with special projects, customer service, traffic, ocean, air freight & less container load bookings, quoting, negotiate ocean & inland rates, monitor operations related communications to insure problems are remedied, review and approve invoices to insure accuracy and handle general inquiries. Make sure customer files are in order. Handle cargo consolidation and documentations.

traffic coordinator

phildesco

1989-1 - 1995-2 · 6 yrs 2 mos

Prepare and compile shipping documents, waybill and processing charges. Monitor, review, and maintain accounting and shipping manifest discrepancies. Resolve customs delays, trace shipments, handle and manage interstate movements, obtain best freight rates. Reconcile stock reports from various warehouses nationwide and inventory. Prepare weekly reports. Duty includes marketing.

personal fitness trainer

ayala alabang country club

1983-3 - 1985-12 · 2 yrs 10 mos

Design personalize fitness program & aerobics instructor

import manager

express consolidation systems corp

2015-8 - Present · 11 yrs 2 mos

regional sales support supervisor and vip account specialist

cosco container lines america, inc

2005-8 - 2015-6 · 9 yrs 11 mos

Responsible for the daily management of ocean customer service activities, primarily focusing on deliveries to VIP customers, as well as insuring specific levels of service to all clients and their special need.