Malin Renström

MISSION+ – a tech company that provides fractional CTOs and help businesses scale through AI, data, and product innovation.

The Wild Ventures - a house of impact brands designed for disruption, the company also owns and operates the branding agency The Creative Capital.

The Scale Factory - helping disruptive B2B SaaS scale-ups reach exponential growth in Asia Pacific.

TablePointer - a climate tech company that helps food service businesses reduce greenhouse gas emissions and increase energy efficiency through its Energy Efficiency-as-a-Service (EEaaS) platform.

Growthspace - an employee development platform enabling growth-driven organisations to manage all employee development initiatives on one scalable platform. I am coaching professionals focusing on time management, leadership development, career coaching, work-life balance, and other professional challenges leaders are facing at work.

Setting up operations for the global ecosystem of impact and sustainability leaders focused on solving impact and sustainability issues of our time. Reframing strategy and product offering to meet member needs and scale the business. Implementing OKRs, and optimising processes to focus the remote team on strategic vision. Supporting with investor materials, financial structure, and CAP-table for funding round. Skills: Strategy I Product I Operational Optimisation I OKR I Finance I Team Development I Recruitment & HR I Automation I Customer Success I Investor Support I ESG

As a COO for Labor Solutions my focus was to manage cost-optimization across the business for profitability and scale, creating a self-sustained business. I increased governance to meet legal demands for the product and countries of operations. Including business expansion and setup of legal business operations in China and India. As well as lead CTO transition and tech team scale-up to meet clients' further needs for long-term tech stability. As the business scaled I developed HR and compensation structure to ensure fair compensation, financial stability, and reduced employee retention. Skills: Operations Strategy I Business Management I Risk Mitigation I Financial Forecasting I Organisation I HR I Team Development I Compensation & Benefits I L&D I CSR I People Management I Remote Work Collaboration I Team Performance I Operational Efficiencies I Performance Management I Talent Optimization I HR Process Improvement

Managed operational control for all business departments, increasing visibility in the day-to-day P&L and finance KPIs. Resulting in more accurate, accessible and streamlined data for decision-making. Modelled and implemented organizational restructuring to fit the business vision and development as the company scaled and created more accountability for managers, clearer reporting lines, KPI and strategy management across departments and teams, and optimize resources to serve the business strategy. Skills: Operational Control I Stakeholder Management I Process Optimisation I Project Management I Leadership Alignment I Stakeholder Engagement I Cultural Alignment I Organizational Development I Organizational Change Management

Head of the B2C e-commerce business including P&L management, operations, and business development - operations in Singapore, Indonesia, Thailand, and Singapore, with over 200 employees. Within 6 months of managing the department, we had a 10% increase in GMV with a 2% positive increase in CM2. Skills: Market Expansion I Business Development I Recruitment I Team Leadership I People Management I Status Reporting I Go To Market Strategy

In charge of business expansions in the Philippines (B2C and B2B) and the US (B2C). Included market research and go-to-market strategy, hiring, operational set-up, product development and P&L management. Oversaw the project of an e-commerce joint venture, to develop B2C e-commerce operations in 8 SEA countries. Managed product development of the tech-product, production of apparel products for commercial sales and lead the overall stakeholder management for launch. Headed the product development of B2C consumer-facing products such as Pay Later, and Cashback. Skills: Business Analytics I Project Management I Expansion I Product Development I Tech Leadership

Project manager managing the operations of the biggest client in a merger with another company. Increase efficiency of the operations by 50%, as well as streamlined the processes to be aligned with the acquiring company’s systems, processes and tools for a smooth company merge. Assisted in the company’s process and operational restructuring to increase the consultants' billable time and reduce administration costs. Skills: Business Coordination I Implementation Management I Client Management I Administration I Merger Management I Consulting

Oversaw the operational processes and performance management across the business to facilitate the demanding growth within the business, which had over 20x growth during my employment period. Delivered learning and development programs and training across the company based on the assessment of the different teams' strengths and challenges. Resulted in an increase in service level - Denmark was announced as number 1 in Service for Enterprise-Rent-A-Car in EMEA for three months in a row. Implemented products and features such as ID scanning and integrated payment systems in our departments to increase efficiency for the counter staff as we scaled. Skills: Learning & Development I KPI Management I Quality Assurance I Business Development I Project Management I Implementation Management I Management Support I Process Optimisation

Bachelor in service management - Interdisciplinary program with focus on subjects such as business development, finance, organisation, management, service management, law, leadership, tourism and hospitality.

"Psychology: An Introduction" (10 CATS) at the Department for Continuing Education at Oxford University in 2020. A three-month course covering the foundation of psychology including its history, the brain, and the nervous system, language, memories, social psychology, and cognition. https://www.conted.ox.ac.uk/courses/psychology-an-introduction-online