Shreya Malik

- Manage recruitment for allied health and specialized care provider roles in KWC under a one-year project - Conduct the recruitment sourcing process for hard to fill positions in allied health, nursing, rehab therapy, social work, administrative, and management operations - Share qualified applicants with hiring managers and HR staff as per workforce planning - Assist with developing and implementing strategies for sourcing, such as prepare content for social media, newsletter, committee presentations, etc. - Leverage LinkedIn and other tools to post ads and seek out passive and active candidates - Work closely with various hiring managers to obtain status of recruitment efforts and conduct surveys to record job analysis and recruitment process data and feedback - Track all campaigns (positions) to maintain pipeline of requisitions being actively sourced - Assist with career fair planning, campus recruitment, and placements - Partner with managers and/or HR Professionals, to evaluate, develop, and implement effective recruitment strategies and processes to attract qualified candidates to the organization - Validate candidate information, new hire documents and credentials - Work with advertising agencies, job boards and Ministry of Labour to post hard to recruit vacancies on 3rd party websites, as needed - Utilize PM skills and knowledge to document, execute, and record project guidelines, timeline, and success

- Sole talent acquisition specialist and consultant at a 200+ beds hospital with workforce of 2000+ employees - Liaison between the Ministry of Health and hospital, staff, and students - Specializing in government relations while utilizing funding aids available for Ontario employers - Communicating directly with the hiring managers across all specialty units to understand their unit requirements, strengths, potential, and operations to hire best fit - Recording vacancies, time to fill, candidate life cycle throughout the recruitment process and using data to provide quarterly reviews to the team - Creating formal job profiles/descriptions, designing/updating screening and interview tools in partnership with unit managers - Creating requisitions on INFOR and sourcing across internal and external job posting sites as per vacancy type, both Union/NU - Proactive headhunting for all job levels including managerial, chief, Director, admin, research, techs, nurses, etc. Keeping a talent pool ready for rainy days while keeping the pipeline warm - Vetting, interviewing, facilitating hiring decision, verbal offers, negotiations, references, registration checks, tracking onboarding, preparing and delivering orientation. Also managed Student and clinical placements for all units - Creating employee retention and motivation policies like referral bonus programs, employee engagement events, HR-employee Q&A sessions, hospital branding videos, etc. with OD and Comms departments - Managing funding programs by MOH like CCPN, NGG, COJG, SWPP, SPEP, BEGIN to recruit and retain newly registered staff. Facilitated funding of over $250,000 in one year for these nurses and over $100,000 in one year for departments hiring them to cover their training costs - Managing LMIA and OINP applications for employees from start to finish - Using knowledge about external affairs, HR policies, and psychological aspects to acquire diverse and self-perpetuating talent.

- Recruiter across Niagara, Hamilton, Brantford, and Cornwall government - Create capacity at headquarter level and bridge client-company needs - Understand branch needs unique to every geo and strategize hiring efforts in accordance with branch specific requirements operating from the headquarters based in Mississauga - Workforce innovation, planning, strategizing, and communicating - Head hunt, filter, screen, select, secure, and onboard talent for Human Resources, administrative, coordinative, clinical, and skilled roles - Manage and deliver recruitment strategy in attracting Nurses, PSWs, OTs, RPNs - Conduct full-cycle recruitment including resume screening, phone interviews, scheduling, feedback solicitation, candidate communication, offers, negotiation and onboarding - Be a brand ambassador for Bayshore Home Care and assist in building and developing our employer brand and value proposition at external recruitment initiatives professional manner - Identify and explore unique attraction practices to pro-actively source and find exceptional talent through associations, social media, networking, and other savvy sources related to theses roles - Think strategically to include hiring strategies that are inclusive of diversity - Collaborate across the organization on this special project that will elevate the Talent Acquisition practice - Develop candidate pipelines using a variety of sourcing methods and becoming an expert in the business areas you support - Staying up-to-date with provincial and federal labor rules and regulations - Learning and training about new programs and positions like SPEP, consolidation, CNC 500 Nurses, CHW, etc. - Conduct interviews to assess candidates, make hiring decisions, validating checks, creating and extending contracts, filing, providing support and counsel to HR managers post recruitment process to maintain labor turnover and increase retention, and facilitating role specific orientation.

- Improved patient outlook and daily living through compassionate care - Observed patients for changes in physical, emotional, mental or behavioral condition and injuries - Followed care plan and directions to administer medications - Aided with mobility and independence for disabled individuals and continually monitored safety - Monitored vital signs and medication use, documenting variances and concerning responses - Reported concerns to nurse supervisor to promote optimal care - Recorded client status progress and challenges in logbooks and reports

- Created curriculums for different skill levels to offer exceptional service to students - Delivered knowledgeable instruction in Hatha yoga for 3-4 classes per week - Coached and encouraged participants during exercises and routines - Explained and demonstrated fitness and conditioning techniques and movements including breathing techniques and meditation exercises - Recommended modifications of exercises to help participants avoid injuries

- Supervised three stores including Harveys, Dairy Queen, and NYF while working with multi-disciplinary teams including cashiers, garnishers, cooks, supervisors, trainers, auditors, clients, etc. - Training new team members and monitoring performance using clear evaluation methods - Conducted full-cycle recruitment and facilitated selection decision, onboarding, and training - Tracked inventory and conducted cycle counts to maintain accurate records - Answered customer queries and complaints and provided prompt solutions - Dealt with customer complaints and rectified product and service issues - Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions

• Communicating via outbound and inbound calls with patients to schedule medical appointments • Being able to connect with over 200 patients a day • Looking up reports of tests done in the facility and provide verbal reports to the doctor or office that is calling • Providing appropriate information to the physicians on progress of the patient’s procedure, test results, etc. • Analyzing patient's medical report and apply keen decision making skills in determining appropriate medical procedure needed, and following up with Doctor's office • Helping the patient with any questions he or she may have about the forthcoming test (i.e. what sort of examination, detailed preparation with special stress on eating requirement, how long the examination will take, the basic procedure for that particular test, directions to the lab, etc. while having regard to his/her limited knowledge) • Following documented protocols and policies • Accurately documenting, recording and updating patient and physician profile, mails and fax • Maintaining customer satisfaction beyond 100% on each call • Linking referrals from Canada and US • Training new employees • Working overtime up to 68 hours a week if required • Meeting targets in specific time, escalations and multitasking • Use of multiple languages to communicate

• Developed digital marketing and social media channels • Managed and corrected company's information from user review websites and responded to clients' questions and comments • Designed labels, menus and posters for advertising campaigns • Answered multiple telephone line system, booking/cancelling/rescheduling client appointments • Went over Pre-screening with each client • Processed incoming and outgoing mails • Received payments (cash, debit, credit card) • Updated and created Excel spread sheets • Provided prescribed intakes to customers • Handled pets and their follow ups • Forwarded inquiries to the doctor • Developed an online job application form and got involved in the recruitment process • Performed over the phone/in office interviews • Trained entry level employees and updating clinic schedules