Malika Shelton, MSA

Senior Talent Acquisition Manager @ HMSHost

About

Avolta Senior Talent Acquisition Manager overseeing the full life cycle recruiting process for senior operations leadership positions; in addition managing & overseeing the field level regional talent acquisition processes, Hudson by Avolta retail recruiters, HMSHost by Avolta Talent Acquisition Specialist, recruiting budget & regional talent strategy for 37 airports in North America. In 2021-2023, managed the RPO relationship of 87 Recruiters & Sourcers & 3 Team Leads. Malika is Experienced in Managing, Leading & Coaching Regional Field Restaurant & Retail Recruiters, including BILINGUAL RECRUITERS! 20 years+ of successfully working remotely from home!! Expertise in creating strategies, recruiting, sourcing, & acquiring talent in hospitality, financial services, healthcare, construction, retail industries! Avolta is a global travel experience leader connecting cultures across 70+ countries. Avolta combines retail, F&B, duty-free, & more. For over 120 years, HMSHost used its experience and global reach to ensure that travelers are feeling good on the move by bringing a unique mix of local, regional, national and international F&B amenities to travel venues around the world. Cracker Barrel Talent Acquisition Manager for 19 states partnering with Regional VPs & HR remotely. Experience: Encompass Home Health & Hospice Regional Workforce Manager; Manorhouse Assisted Living (VA &TN) Recruiting Consultant Contractor& Union Bank; BNE Sr Recruitment Manager(Texas Steakhouse & Saloon, Cafe & Carolina Bakery, New Kent Winery, Moe’s Southwest Grill, HVAC, Hardee’s)managing the talent strategy & field recruiters. Expert in Recruitment Planning: developing and executing mgmt recruiting plans for restaurants, corp and financial svcs industries with a focus on multi-unit, new store opening, HVAC and Corporate/Director level recruitment. Well versed in creating and facilitating, interviewing & hiring workshops with a MOTIVATIONAL FLAIR while teaching mgmt how to find hourly/salaried mgmt and entry level staff. Accomplishments include: creating internship programs, referral programs, retention bonus programs, college/military recruitment, social media recruitment, comprehensive recruiting campaign planning, career site development, contract negotiations (e.g. Indeed sponsored job campaigns, programmatic, contracts for 300+ stores, press releases, ZipRecruiter, text campaigns, etc.), recruiting accolades for Hard-to-fill markets, & coaching/developing recruiters for success. ATS: Success Factors, Snagajob, ICIMS, Hodes IQ, Kenexa,Ultipro, Telescreen.

Country

United States

City

Bethesda

Industry

Food & Beverages

Skill

Recruiting, Management, Training, Employee Relations, Team Building, Microsoft Office, Employee Training, Talent Acquisition, Leadership, Leadership Development, Public Speaking, Business Networking, Customer Service, Executive Search, Hiring, Interviews, Talent Management, Temporary Placement, Executive Level Relationship Building, Executive Networking

Experience

Senior Talent Acquisition Manager

HMSHost

2021-4 - Present · 5 yrs 6 mos

Bethesda, Maryland, United States

Work remotely -Lead and manage the RPO relationship, including 87 Recruiters & 3 Team Leads. Manage and oversee the field level talent acquisition programs and processes for 120 airport branches( restaurants/lounges) & travel plazas. Supporting American Airlines lounge recruitment efforts. Build and manage relationships with talent acquisition vendors and community-based organizations; manage all vendor contracts, budgets and billing. Partner with HRIS team to create and enhance the pre-boarding process within the ATS and more.

Talent Acquisition Manager

Cracker Barrel

2019-1 - 2021-3 · 2 yrs 3 mos

Lebanon, Tennessee

Headquartered in Lebanon, TN (work remotely from Virginia) Manage the Regional Talent Acquisition and Recruiting process, acquiring talent for Mid-level Restaurant Managers in 15 states: Maine, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Maryland, West Virginia, Pennsylvania, New Hampshire, Virginia, Delaware, North Carolina, South Carolina, Georgia.

Recruiting Consultant (Contractor) - Bench Staffing

Manorhouse Senior Living

2018-10 - 2018-12 · 3 mos

Richmond, Virginia

(Work remotely) Recruiting Consultant, Recruited CNAs, Med Techs, Residence Care Coordinators (Director of Nursing), LPNs, RNs Provided Strategic Advice to the Head of HR regarding recruitment, sourcing tactics, and budget. Partnered with the Director of Residence Care to interview, hire and onboard healthcare talent.

Recruiting Consultant, Contractor - Bench Staffing

Union Bank & Trust

2017-12 - 2018-10 · 11 mos

Richmond, VA

(Work remotely) Recruited All Leadership and Mid Level Management positions for the Call Center Operations & 3 Regions: Northern VA/Fredericksburg, Charlottesville, and Richmond. Performed full life cycle recruiting & onboarding, utilizing Ultipro. Recruited 135 new teammates during the 9 month contract.

Senior Recruitment Manager

BNE (Cafe Carolina & Bakery, New Kent Winery, Moe's Southwest Grill, Hardee's, Rose Hill Conference)

2006-11 - 2017-8 · 10 yrs 10 mos

Richmond, Virginia Area

(Worked remotely) Managed bilingual recruiter/field recruiters. Responsible for the development and execution of the talent acquisition strategy that is aligned with overall human capital and business strategies to source and attract top talent. Provides consultative guidance to hiring managers regarding the recruiting process and market conditions. Maintains required management staffing levels for existing and future stores; proactively work with 4 Regional Vice Presidents, 6 Regional Directors, & 51 District Managers to determine current and future hiring needs. Coach VPs, Regional Directors, District Managers, General Managers, and Managers on effective hiring strategies. Negotiate contracts with vendors. Facilitate testing for video interviewing.

HR Specialist/Recruiter

First Market Bank

2006-6 - 2006-10 · 5 mos

Richmond, Virginia Area

Responsible for recruiting for all positions within every department within the bank (Vice President & Director level positions to administrative and teller staff). Established recruiting processes including internet recruitment for the department

Recruiting Consultant for GB & Treasury Services Project Mgmt

Wells Fargo

1999-11 - 2006-6 · 6 yrs 8 mos

Richmond, VA

Recruited for Service and Sales positions in the General Bank, Central Virginia region, including 71 financial centers. Supported the College Recruiting effort at the local level. Identified and developed candidate pools with internal and external candidates for financial center positions. Created strategic recruiting, sourcing, and retention plans to meet hiring, diversity and retention goals. Maintained pipeline of Teller, Teller Roving, Teller Manager, Service Transaction Specialist, and Service Banker positions.