Malik Ali Awan
Team Lead Manager @ Vertix Link
About
I am a results-driven Business Development Representative with 4+ years of experience in appointment setting, cold calling, and customer support across B2B and B2C markets. Skilled in lead generation, objection handling, and CRM tools (HubSpot, Salesforce, Zoho), I have consistently exceeded KPIs and built strong client relationships.I started my career in solar and CCTV campaigns, grew into team leadership as a Subject Matter Expert, and now work with international clients in staffing and sales development.Currently pursuing a BS in Information & Communication Technology, I combine technical knowledge with proven communication and sales expertise. I am passionate about helping businesses grow through effective outreach, pipeline management, and customer engagement.
Pakistan
Lahore
Marketing & Advertising
Team Training, Technical Support, Sales Strategy, CRM Tools (HubSpot, Salesforce, Zoho, Dialpad), Customer Support, Business Development, Objection Handling, Lead Generation, Appointment Setting, Cold Calling
Experience
Team Lead Manager
Vertix Link
Leading and managing a team of agents to achieve KPIs, improve performance, and ensure high-quality service delivery while maintaining strong client coordination.
Business Development Representative
GoodFaith Staffing
Conduct B2B outreach for staff augmentation & job placement campaigns. Schedule and qualify appointments with business decision-makers. Build & manage prospect pipelines for consistent follow-up.
Subject Matter Expert (SME) / Appointment Setter
Infinitum Media
Promotedz from Appointment Setter to SME after exceeding targets. Trained & managed team of appointment setters to boost productivity.
Software QA Intern
Izylogic
Appointment Setter
Apollotek International Inc.
Worked on high-volume B2C water filtration campaign. Generated leads & set qualified appointments through cold calling. Maintained CRM records and detailed follow-up notes.
Appointment Setter
ElhaanINC
Started in solar campaign, later supported CCTV campaign. Balanced dual campaigns with consistent performance. Developed objection handling and client engagement skills.
Education
University of Management and Technology - UMT
Malik Ali Awan's Contact Information
Phone
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