Mai Alhumaidan

• Issuing invoices and sharing them with sales representatives and clients as required. • Entering and updating customer information for shipping and billing using Onyx and Sales Baz systems. • Sending account statements upon request to clients or sales staff. • Following up with customers on overdue payments and communicating with them in a professional manner. • Coordinating with the legal department/lawyers to escalate unresolved or delinquent accounts. • Submitting VAT reports and synchronizing tax data from Onyx to the Zakat, Tax and Customs Authority (ZATCA) platform. • Using Microsoft Excel to organize records and track financial transactions effectively. I bring strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment.

• Assisted in administrative development initiatives • Prepared and organized official documents and reports • Supported process improvement tasks • Organized data and maintained records • Coordinated administrative tasks within the department