Mahmoud Mazi

heading the retail and e-commerce development in Monshaat, working to enable SMEs to enter the market, grow and compete.

heading the retail and e-commerce development in Monshaat, working to enable SMEs to enter the market, grow and compete.

Managing and handling all the operation functions in this new venture, starting from the sales operation, suppliers relation to logistic and delivering goods. as a startup, I'm responsible of developing the operation manuals, the business processes, the rules and responsibilities for the operation team, which will ensure at least 85% satisfaction rate with our clients. my main role are: - Design and implement business strategies, plans and procedures - Set comprehensive goals for performance and growth - Establish policies that promote company culture and vision - Oversee daily operations of the company - Lead employees to encourage maximum performance and dedication - Evaluate performance of the operation and ensure achieving the KPI. - Generate reports to the CEO related to the operation functions - Participate in expansion activities (investments, acquisitions, corporate alliances etc.) - Manage relationships with partners/vendors / clients

- Leadership and management of the sales, marketing, and account management activities. - create and implement sales plans to grow income from target customers and market. - Working with Product Managers to agree on the products strategies and positioning. - identify new opportunities and markets for QuaraPay produces and the acquisition of new users. - Oversee the relationship with the clients to ensure the on-target delivery in line with the SLA and support activities. - Monitoring and management of sales and support processes and ensuring the quality of technical support. - Identification of competitive threats and propose appropriate action - Monitor and manage the performance of Sales Agents and distributors of QuaraPay solutions.

- Head of retail development in Monshaat and the Ministry of commerce and investment - Member of tassatur (anti-concealment)program - Partesepat in NTP2.0 for retail and tassatur implementation plan - developing the retail strategy for Saudi Arabia until 2030

The Way Retail Technology is a leading local technology solution company that specialized in providing Retail Technology Solutions. As the GM of Operation & Development my responsibilities are: - Managing the day to day operation and technical development teams - Managing the out of kingdom software development office - Preparing the business plan and the strategic plan - Reporting the business performance to the Board of Directors - Managing client and vendor relationship Kay Achievements: - Managed and overseen the development and implementation of multiple projects including: o Retail automation solution in more than 400 stores including Diet center shops and & Al-Sadhan hypermarket o A Finger print and National ID authentication application for STC SIM card subcontractor “Salco” that is integrated with National Information System Database. o Information Kiosks for Riyadh Book fair (2013 & 2014) o E-vouchers for Adahi project (1435 & 1436) o Registration solution for Excellence Days 2014 & 2015 and the Knowledge-Based Economy Conference - Lobbying and pitching for the retail sector automation strategy to High Government Officials - Developed and managed the relationship with Badir, the ICT incubator of KACST. - Participated in a study to improve the Adahi system automation project with the Islamic Development Bank

The Way Retail Technology is a leading local technology solution company that specialized in providing Retail Technology Solutions. As the GM of Operation & Development my responsibilities are: - Managing the day to day operation and technical development teams - Managing the out of kingdom software development office - Preparing the business plan and the strategic plan - Reporting the business performance to the Board of Directors - Managing client and vendor relationship Kay Achievements: - Managed and overseen the development and implementation of multiple projects including: o Retail automation solution in more than 400 stores including Diet center shops and & Al-Sadhan hypermarket o A Finger print and National ID authentication application for STC SIM card subcontractor “Salco” that is integrated with National Information System Database. o Information Kiosks for Riyadh Book fair (2013 & 2014) o E-vouchers for Adahi project (1435 & 1436) o Registration solution for Excellence Days 2014 & 2015 and the Knowledge-Based Economy Conference - Lobbying and pitching for the retail sector automation strategy to High Government Officials - Developed and managed the relationship with Badir, the ICT incubator of KACST. - Participated in a study to improve the Adahi system automation project with the Islamic Development Bank

- Established and managed the operation of a software development company as foreigner investment in Egypt - Organized and structured the company and hired required resources - Developed the HR policies & procedures - Developed the business plan and budget

- Established and managed the operating of the company (including the governmental requirement) - Organized and structured the company and hired required resources - Developed the business plan and budget - Established the company software development branch in India - Worked in India for 3 months with GTL Co., to analyze and design the systems

- Planed the pipes production - Coordinated truck movements and pipe loading to customer - Managed storage area and yard - Managed production material requests form local warehouse - Coordinated logistic planning module development with SAP team

- Responsible for developing the company Brands - Dealing with the marketing agency for brand building - Participated with the corporate identity development team

Worked in the IT department as a system analyst as part of the University program (coop training), in the implementation of following projects: - ERP (Oracle 11i) - Event Information System (EIS)

- Build capabilities for leading cross-border teams across functions and countries. - Strengthen business acumen in core areas such as finance, marketing, operations, management, and strategy. - Test and improve leadership, resilience, agility, and critical-thinking skills through a realistic business strategy simulation - Work with an executive coach to develop your leadership skills one-on-one and through the simulation team experience.

Behavioral economics provides fundamental insights into how people think—and how altering the decision-making context can impact their choices. It helps design and rigorously test a "choice architecture" that can help make better decisions, create more excellent value for your customers, and improve business outcomes for a company.

A program designed to reflect the fast-paced disruption that today’s companies face in their supply chains, with real-time examples of how companies transform the way goods go from warehouse to doorstep based on real-world cases and research. Digital Supply Chain Management (DSCM) strongly focuses on leading organizations through change.