Mahmoud Farag

As a Technical Sales Engineer, I work closely with clients to provide tailored technical and commercial solutions. I have strong experience in understanding and analyzing BOQs (Bills of Quantities), reading technical specifications and client drawings, and supporting the design process to ensure our solutions perfectly meet project requirements. My role also involves collaborating with clients during the design stage, providing technical recommendations, and ensuring all proposed products comply with project specs. In addition, I handle pricing, quotations, and negotiations to successfully close deals and maintain long-term client relationships. Key Highlights: • Review and interpret BOQs, specifications, and drawings. • Develop design proposals in coordination with clients and internal teams. • Prepare quotations and technical submittals. • Conduct product presentations and technical discussions. • Negotiate terms and close sales opportunities. • Ensure client satisfaction through technical and after-sales support.

Network Pre-Sales Engineer | Account Manager I provide comprehensive network solutions by analyzing project requirements and selecting the best models that fit both technical needs and budget constraints, ensuring cost-effective and high-performance solutions. I closely collaborate with the sales team to deliver the most competitive technical and commercial proposals, focusing on meeting client needs while achieving business objectives. I act as an Account Manager, managing client relationships, understanding their requirements, and providing expert consultations to ensure project success and customer satisfaction. I oversee the implementation of proposed solutions, coordinating between technical teams and sales to ensure a seamless client experience from design to execution and technical support. I contribute to identifying new growth opportunities by building long-term client relationships and enhancing upselling and cross-selling prospects. I stay up-to-date with the latest technologies and industry trends to deliver innovative and high-quality solutions aligned with market demands.

IT Network Administrator I was responsible for managing and maintaining the institute's IT infrastructure, including: Managing the local area network (LAN) and ensuring stable internet connectivity. Supervising servers, including configuration and regular maintenance to ensure optimal performance. Maintaining and troubleshooting computers, printers, and other IT equipment. Providing technical support to users and resolving IT-related issues efficiently. Managing and securing data through backup strategies and cybersecurity measures. Installing and updating software and operating systems to enhance security and performance. Monitoring overall system performance and addressing failures to ensure business continuity.