Mahir Abdulkarim Julfar

Venue Services Management

Responsible for the Commercial Strategic Planning and DWTC Exhibitions and Conferences Calendar.

responsibile for the commercial strategic planning and delivery of DWTC’s exhibition and conference calendar

responsibile for the commercial strategic planning and delivery of DWTC’s Non-Exhibitions i.e. Award, Corporate meeting, Concerts,Brand Sale, Banquet Party, Fashion Show, Graduation, Product Launch and City Promotion.

Responsible for key exhibition organiser's relations, forecasting and budgeting

• Recruitment, development, evaluation and roistering of the visitor services staff to ensure resources match event and business requirements. • Develop and update business systems and processes in line with company quality policy. • Monitor and evaluate each events internal and external signage requests and authorise installation and removal with organisers. • Liaise with venue operations departments to ensure all visitors receive up to date daily information. • Manage all commercial and none-commercial use of the concourses and external public areas to minimise operational impact and maximise customer satisfaction. • Maximize profitability of each project by leveraging supplier opportunities including selling and managing additional DWTC services.

My role was to support and co-ordinate with the department to complete all functions and requirements for the Convention Bureau by developing new business segments that appeal to our target markets, draw national and international business events to Dubai, market and promote Dubai as the worlds leading MICE destination, liaising with potential clients, evaluate international shows and conferences to be attended to promote Dubai, attend shows to promote Dubai whenever required, co-ordinate with MICE stakeholders in Dubai on important issues, negotiate the type and costs of services to be provided.

• My role was meeting with delegates from Government Departments / Overseas Offices/ Embassies/ Travel Agencies/ Travel & Tourism Industry, Airlines and Hoteliers which included Correspondences, Draft Itineraries, Inquiries, reservations and Pre-Authorization of Expenditures. • In addition to the above mentioned role; I was also a key representative of the DTCM in local and international events held in Dubai. Plan activities and prepare reports related to the activity. Forecast budgets related to such activities. Promoting events held in Dubai. Create new events for DTCM. Handle all community events. Promote DTCM services through local events.

Executive Education