Mahfuzul Haque

Leading Capex and S&IM procurement strategy for Berger Paints Bangladesh Limited, Jenson & Nicholson (Bangladesh) Limited, Berger Tech Consulting Ltd, Berger Becker Bangladesh Limited and New Factory Expansions

Leading Capex and S&IM Procurement for Berger Paints Bangladesh Limited and Factory Expansion

Devise and employ fruitful sourcing strategies for Operations, Construction & logistics category. Determine the most profitable suppliers and initiate business partnership. Ensure seamless supply of goods and services under assigned category. Support the management of all aspects of the tendering process through strategy formulation, business engagement, tender floating, negotiation and contract management by ensuring the company procurement policy compliance. Ensure the annual procurement indirect savings target. Examine and re-evaluate existing contracts Collaborate with key stakeholders to ensure seamless procurement support. Anticipate unfavorable events through analysis of data and prepare control strategies Perform risk management regarding supply contracts and agreements and prepare mitigation plan for key strategic projects. Control spend and build a culture of long-term saving on procurement costs Work with global sourcing team for key projects.

The development and execution of sourcing plans for Operations, HR, Security, LEX & IT categories. To ensure the end market category sourcing and contracts meet the business requirements through the execution of the strategic sourcing process. To apply global policies, standards and platforms including the agreed Sourcing Management methodology and approach and to deliver robust terms and conditions that manages BAT’s service delivery and commercial risk. To lead the process of sourcing execution to ensure delivery of the stakeholder requirements and targets To ensure contracts are completed for all relevant agreements and that SLA’s (Service Level Agreements) have been agreed with the relevant business owner. To manage negotiation and supplier selection within the framework of any category strategies or sourcing strategies. To apply the agreed global policies, standards and platforms. To build strong internal and external business relationships with suppliers to ensure the delivery of the category goals

Plan and monitor the implementation of the annual, quarterly and monthly maintenance budget; Work with maintenance planner in the dynamic certification of the goods and services program in order to ensure timely fulfillment of goods and services required in cement operations Prepare PRs and track delivery to plant for all goods and services under contract/agreement in order to maintain sufficient inventory levels and ensure timely availability of items in the plant maintaining all the safety procedures Responsible for negotiating the best terms of purchase of the equipment parts and services. Responsible of the utilization of the strategic sourcing methodology process and guarantees their compliance Carry out inventory reduction initiatives in order to achieve supply targets and implement cost management directives Ensures daily communication and coordination of all requirements between maintenance group/ End users in order to sustain continuous exchange of information and avoid production downtime Awarding of Purchase Order to suppliers and creating the contract complying all the policies Evaluate and monitor the external service agreement maintaining all the policies and safe operating procedure Prepare and present different type of reporting for Head of the Department New supplier enlistment Coordinate with our BSO team for the payment Arrange and attend the coordination meeting with different depts. regularly On time delivery of critical spare for Operations Guarantees the provision of the goods and services for the continuity of operation and production processes Maintain optimum local inventory levels through collaboration with plant operations Continuously seeking the best cost benefit for equipment parts & services for operations after evaluating the business case

• As a Customer Service Responsible Executive We are responsible for maintaining contact with customers. In this role we take customer orders and follow through to delivery, which includes graphic changes, new designs and that orders are processed in compliance with the contract. The role serves as the communication link between the factory and customer and actively participates in the account management process by communicating customer needs/opportunities to account managers and factory managers. • Securing Packaging Material for our local customers. • Order management, design administration, invoicing, claim administration and logistics management for the strategic customer. • Ensuring the supply of packaging material through the coordination, planning and monitoring processes of Order Handling, Design and Claim Handling, in order to assist and serve our customers • Understanding customers' supply chain and designing Supply Chain Packaging Material account plan being member of Key Account Team • Identifying and driving 'easy-to-do-business' strategy according to customer's needs and profile: VMI, e-business, execution of all order management and design administration activities • Driving continuous improvement of Finished Goods inventory levels and taking ownership and promoting Make to Order / direct flow. • Effectively ensures that there is a mutual understanding between the plant and the Commercial team regarding any plant order commitments • Forecast & Demand planning for local customers by analyzing their sales trend & historical sales statistics. •Ensure the smoothness of overall supply chain operation.

Support and provide superior service via phones. Use questioning and listening skills that support effective telephone communication. Long Term Agreement Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects. Understand the impact of attitude in handling calls professionally Effectively deal with job stress, angry callers, and upset customers Apply the proper telephone etiquette to satisfy various customer situations. Apply appropriate actions to effectively control a telephone call Identify voice skills and how to enhance a good telephone presentation Meets commitments to customers Other duties as assigned