Mahesh Mishra

In my current role as an Analyst - Operations at WNS Global Services Pvt. Ltd, I pioneered highest quality standards of client requirements while supervising a team of senior associates. I proofread infrastructure and pharmaceutical news briefs to eliminate spelling errors and factual inaccuracies and capture insightful data. Moreover, I maintain WordPress backend operations for a digital marketing and e-commerce consulting company and provide research, analysis, and advice on digital marketing and e-commerce.

As a Senior Research Associate - Operations, I conducted secondary research and market assessment for a portfolio of infrastructure and pharmaceutical projects for a leading global credit rating agency. I gathered required data via various sources and presented data in the form of briefs, which led to successful execution of entire project lifecycle. I also trained new joiners, allocated targets, and provided constructive feedback for improvement to ensure smooth workflow.

As a Senior Business Development Associate, I worked under a startup ecosystem and developed a rapport and initiated communication with fresh leads, presented written proposals to customers regarding the products and services offered by the firm, and managed communication pipeline between customer, operations and technical departments to improve and consolidate end-to-end service processes.