Mahantesh Chittawadagi

• Managed end-to-end billing operations (Saas like billing) with 97% accuracy, in SAP. • Reduced dispute resolution turnaround time by 25% via effective root cause analysis, ensuring SLA compliance. • Led monthly billing cycles. Ensured compliance with ASC 606 for accurate revenue recognition. • Collaborated with cross-functional teams and clients to ensure process alignment. • Automated billing reports and templates, improving efficiency and reducing errors. • Ensured compliance with internal controls and supported SOX compliance requirements through accurate billing, documentation, and audit readiness. • Utilized Salesforce for dispute tracking and customer communication. • Partnered with collections team to improve cash flow, reduce DSO, and accelerate invoice closures. • Monitored aging reports and prioritized high-value accounts to reduce overdue balances.

• Resolved high-value invoicing disputes for key strategic client accounts (Diamond Customer), transactions exceeding €100K per invoice, ensuring accuracy, compliance, and timely resolution of discrepancies. • Resolved complex AR disputes across Sales Orders, Service Contracts and Consignments for discrepancies over Billing, Pricing, VAT, and Delivery, etc. using SAP FSCM. • Cleared backlog of over 2 years; reduced >60-day backlog to near zero and maintained long-term backlog under 5%. • Improved first-time resolution (FTR) rate through detailed ‘Root Cause Analysis’ and corrective measures. • Contributed to DSO reduction by clearing aged receivables and improving resolution timelines. • Issued Invoices, credit/debit notes for Sales, service, consignment and service contracts orders (T&M, Milestone Billings) • Created Service Contracts and automated the billing for monthly, quarterly, bi-annually and annually. • Collaborated with cross-functional teams (Sales, Collections, and Logistics) to resolve discrepancies. • Conducted quality audits and mentored team members. Thus improving team performance. • Managed SLA tracking, backlog allocation, and reporting dashboards.

• Led ERP transition from Tally to customized system Pharm Assist, improving operational efficiency. • Educated team about new software w.r.t. billing, creating reports, aging analysis, inventory management, AR and AP tools, etc. • Performed bank reconciliations, GST compliance, and audit for year-end filing. • Introduced EOQ model for Reorder level, Min-Max model for refilling and space allocation.

• Supported Procure-to-Pay (P2P) by handling invoice processing, validation, and payment tracking. • Performed invoice verification and 3-way matching (PO, GRN, Invoice) to ensure accuracy before processing payments. • Supported ACH payment processing and validation, ensuring accuracy before release of payments. • Posted journal entries and supported month-end close activities, including accruals and expense validation. • Supported adherence to SOX controls during journal entries, reconciliations, and payment processing. • Resolved vendor query and ensuring timely invoice clearance. • Performed vendor and bank reconciliations, variance analysis; to ensure accuracy.

• Managed end-to-end AR and AP processes using Tally and QuickBooks (basic). • Processed vendor invoices, verified documentation, and ensured timely payments. • Performed vendor reconciliation and resolved invoice/payment discrepancies. • Handled cash and bank payments, maintaining accurate financial records. • Tracked outstanding payables and ensured timely settlement of dues. • Managed collections and customer follow-ups to minimize receivables. • Prepared Trial Balance, Profit & Loss Statement, and Balance Sheet. • Improved financial tracking systems and operational efficiency.