Maha Jamal

Driving strategic AI initiatives across government and enterprise sectors. Successfully lead the delivery of complex, cloud-native platforms such as MIRA AI Customer Experience, Mofkrah AI Note Taker & Task Manager, and AI-powered Healthcare Systems. Skilled in managing end-to-end project lifecycles, stakeholder engagement, and deploying AI/ML solutions using NLP, speech-to-text, text-to-speech, and data annotation across AWS, Azure, and Google Cloud. • Lead cross-functional Agile teams and conduct scrum ceremonies to deliver AI/ML initiatives, improving delivery velocity and accelerating timelines by 20% • Manage end-to-end lifecycle of AI products, ensuring stakeholder alignment and regulatory compliance • Collaborate with C-level executives, vendors, and tech teams to drive innovation and strategic delivery • Mitigate risks and resolve bottlenecks in high-compliance environments, enhancing data security and performance

Delivered cloud-based fintech platforms with a strong focus on regulatory compliance (PCI-DSS, GDPR, AML) and Agile project management. Led data anonymization projects for financial services to ensure data privacy and security. Skilled in aligning technology delivery with business objectives, driving risk mitigation, and fostering cross-functional collaboration. • Led Agile delivery and CI/CD for cloud fintech platforms, boosting team efficiency. • Ensured PCI-DSS, GDPR, AML compliance, driving operational improvements and revenue growth. • Managed vendors and API integrations for payments, fraud detection, and stakeholder updates.

Led complex cloud infrastructure and SaaS/PaaS platform transformations, delivering AI-driven automation solutions across multi-cloud environments including AWS, GCP, DigitalOcean, and OpenShift. Successfully managed global Agile teams to optimize delivery processes, enhance productivity, and drive client satisfaction while mitigating risks and accelerating project timelines. • Spearheaded migration from Angular to React, launching Unified UX 3.0 within 8 months and improving user engagement. • Directed development of scalable SaaS/PaaS cloud platforms with AI automation, leveraging OpenShift and leading cloud providers. • Managed cross-functional Agile teams of 25+, increasing delivery velocity by 30% and reducing project risks by 20%. • Streamlined cloud infrastructure and OpenShift operations for 20+ teams, boosting productivity and client satisfaction.

Led end-to-end digital banking transformations and core banking modernization projects using Kony and Temenos platforms. Delivered innovative fintech integrations and drove adoption through targeted training and knowledge management, enhancing user experience and operational efficiency across diverse markets. • Delivered Africa’s first digital core banking app, Apollo, enabling digital onboarding, P2P payments, and bill payments. • Led seamless API integrations with third-party fintech partners to expand banking ecosystem capabilities. • Modernized core banking systems by implementing Temenos Transact and Infinity, boosting transaction speed and platform performance. • Designed and executed training programs to accelerate adoption of new digital banking solutions among internal teams.

Expertise leading cross-functional Agile teams to deliver secure, high quality global payment solutions. Skilled in coaching remote and on-site teams, managing risks, and fostering continuous improvement to align delivery with business goals. • Led multiple cross-functional Scrum teams to ensure timely delivery of global payment platforms. • Coached 70+ remote and onsite team members, driving enhanced Agile adoption and performance. • Facilitated Agile ceremonies, boosting team collaboration and productivity by 20%. • Proactively managed risks and impediments to maintain focus on secure, compliant payment solutions.

Agile practitioner driving project success through effective implementation of Agile principles and tools. Skilled in fostering collaboration, removing impediments, and enhancing team transparency to ensure timely delivery and continuous progress. • Facilitated transparency and collaboration among cross-functional teams. • Removed impediments to maintain momentum and meet project deadlines. • Implemented Agile tools like Jira and Confluence, increasing transparency and tracking efficiency • Collaboratively decompose projects into manageable and actionable tasks.