Mahad Shad

Collaborate across departments to assess compliance gaps and mitigate technology/business risks, primarily through extensive interviews, targeted audit procedures, and backend code inspection. • Oversaw ten formal reports for C-Suite Executives on topics such as Artificial Intelligence, Robotic Process Automation (RPA), and M&A, focusing on distilling technical issues and recommendations into high-level insights. For example: o Recommended Agile process improvements and strategic direction for Al bot production, specifically identifying and eliminating the root causes of manual interventions in an Al product for customer complaints. o Led an analysis of Business-to-Business (B2B) fraud capabilities, identifying process improvements that resulted in a team restructuring, secured new funding for a monitoring tool, and optimized cloud storage costs. o Performed due diligence on post-M&A integrations, conducting interviews with new employees to understand potential security and technical risks before consolidating redundant software and databases.

Evaluated technology risk for major financial institutions and FinTech companies, guiding clients through complex audits, including Systems and Organization Controls (SOC) and Sarbanes-Oxley (SOX) compliance • Managed the end-to-end execution of audit engagements, including creating comprehensive work papers, reviewing staff and offshore team's work, leading client meetings, and providing active progress updates to senior management. • Directed key project management activities, including scoping and planning engagements, allocating resources, defining project timelines, and overseeing the timely completion of all deliverables.