Maggie Hadley
Director of Sourcing at West Elm @ West Elm
United States
New York City Metropolitan Area
Retail
Visual Merchandising, Merchandising, Retail, Fashion, Apparel, Retail Sales, Customer Service, Loss Prevention, Styling, Sales, PowerPoint, Trend Analysis, Store Operations, Microsoft Word, Microsoft Excel, Microsoft Office, Cashiering, Time Management, Social Media Marketing, Music Industry
Experience

Sourcing Specialist
Columbus, Ohio Area
-Responsible for the production life cycle of 2 knits departments totaling over 7% of total company sales across 500+ skus. -Negotiate TNA’s and costing with our vendor base and relay information to team members to aid in creating strategies that allow the department to be able to react to current business and trends while staying within pre-season budget goals and delivery needs -Named “Chase Captain” for knit top categories by proving to managers I could successfully deliver product with a faster timeline while maintaining quality. This strategy allowed HCO to react to several key sales reads and deliver on-trend product that added over 350k in sales dollars. -Track status of production for every item and outline in a tracker with details of each style and guarantee it is consistently accurate and available to all team members. This chart outlines key dates for production which allows team to plan out the seasons key reads accordingly -Work with QA teams both at the Home Office and in our Global offices to help call out high risk programs to audit in factory as product is being made to avoid potential shipment delays -Organize daily priority lists for cross-functional partners (including design, planning, and tech) to ensure efficient responses back to vendor base on questions from email communication.

Senior Production Coordinator
Columbus, Ohio Area
-Coordinated every element of the product life cycle from design to shipment for two departments totaling over 42M in yearly sales across 220 SKUs -Collaborated with multiple cross-functional teams to provide up to date information to our overseas vendors and ensured our product was in line with current sales goals -Increased efficiency and accuracy of information by developing a single document- from four separate- that outlined design, production, and financial information for each season that was accessible to all cross-functional partners -Successfully delivered season after season on time while cutting total company spending by working directly with factories and mills to increase the number of units eligible to be shipped via ocean 8%

Merchandising Intern
Bloomington, IN
-Operated a start-up apparel store to extend the DistinXion brand and provide scholarships to underprivileged athletes wanting to attend Zeller family basketball and character building camps -Developed an inventory and pricing system from the ground up and worked through every process of merchandising from product design, pricing strategy, and marketing plans -Built a branded in-office display along with a portable “pop-up” store that helped represent DistinXion apparel at various camps and events

Fashion Merchandising Intern
Miramar Beach, FL
-Worked in three different retail stores including a Mens and Women’s boutique, a Children’s clothing and toy store, and the resort’s souvenier shop. -Merchandised stores to adequately display new products, featured items, or top sellers and relayed sales information and purchase orders to our buyer -Tracked daily sales goals, bank deposit information, and reconciled cash registers during opening and closing shifts -Handled social media pages including Facebook, Instagram, and Twitter to advertise events, highlight new arrivals, and showcase customer “OOTD” to increase total followers by over 15% over the summer

Guest Services
Noblesville, IN
-Provided excellent customer service at Klipsch Music Center (an outdoor venue that can hold close to 30,000 attendees) to concert goers while maintaining a level of professionalism in a loud and crazy environment -Assisted guests in the best possible way by showing them their seats, answering ticketing questions, and by being informed about the artists performing

Cashier
Fishers, Indiana
-Greeted and sat customers in an organized and efficient manner -Answered to go phone calls, ensured order accuracy, and guaranteed an accurate quoted pick up time -Assisted managers by constantly staying busy with cleaning, running trays, or special projects to maintain customer happiness

Sales Associate
-Maintained visual standards throughout the store while replenishing and introducing new inventory -Provided an excellent level of customer service while assisting customers in finding the perfect fit, style and color as well as ensuring a speedy and accurate cash register experience.

Sales Associate
Old Navy
-Maintained customer happiness by having knowledge about products in all departments of the store -Worked the cash register while keeping a quick yet accurate pace -Helped customers in the fitting room while maintaining a tidy dressing room experience
Maggie Hadley's Contact Information
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